Product Ambassador
1 month ago
Location: Hamilton
Brand: BMW
We are seeking a highly motivated and knowledgeable individual to join our team as a Product Genius. As a key member of our sales team, you will be responsible for providing exceptional customer service and showcasing our products in a non-pressured environment.
Key Responsibilities:- Understand and stay up-to-date with all Park's and partnering manufacturers' products within your allocated dealership.
- Keep all dealership staff informed about the latest product information to ensure they have a high level of understanding.
- Use your product knowledge to assist customers in a non-pressured environment, providing them with a unique and engaging experience.
- Support marketing activities by taking high-quality images of vehicles and utilizing digital and social media platforms for promotion.
- Actively learn and share your expertise with customers using available resources, including our Park's bespoke Citnow digital vehicle information videos.
- Direct customers to Sales when an interest to buy becomes apparent.
- Plan, coordinate, and deliver exceptional test drive experiences with our customers, providing them with a comprehensive understanding of the requested vehicle.
- Assist with customer handovers by demonstrating and setting up customers with all the fantastic new features of their new vehicle.
- A confident and engaging individual with the ability to put people at ease.
- A passion for automotive technology and a willingness to stay up-to-date with the latest innovations and trends.
- A dedicated team member with excellent communication skills.
- A willingness to help and support others.
- Competent IT skills.
- A Full Driver's License or a willingness to work towards obtaining one.
- A competitive salary and bonus scheme.
- A 5-day working week with a variety of shift patterns and part-time work-life balance options.
- Up to 30 days' holiday.
- Full manufacturer-accredited training, including fully funded travel.
- Discounted servicing for you and your family.
- A contributory pension scheme.
- A refer-a-friend scheme earning up to £1000 per year.
- Attractive discounts when purchasing new and used cars.
- A subsidised car leasing scheme accessible to you and your family.
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