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ITIL Trainer

1 month ago

Bracknell, Bracknell Forest, United Kingdom Skillsoft Full time
Job Title: ITIL Trainer

At Skillsoft, we are committed to delivering transformative learning experiences that propel organizations and individuals to grow together. As an ITIL Trainer, you will play a crucial role in representing our brand while delivering high-quality education in accordance with vendor specifications and our quality procedures.

Key Responsibilities:
  • Deliver training courses as specified by the course vendor and in consultation with designated scheduling managers.
  • Ensure the appropriate vendor process is followed to maintain qualification and authorization to deliver assigned training courses.
  • Adhere to vendor-specific requirements, including obtaining and renewing certificates, and following examination and invigilation guidelines.
  • Keep abreast of industry and vendor technology, exam, and certification guidelines, distributing information to colleagues as applicable.
  • Provide sales support in the form of delegate leads and customer visits.
  • Respond within given time-scales to all operational requests for contact, information, and customer inquiries.
  • Manage the classroom and minimize delegate disruption and dissatisfaction.
  • Work closely with the designated scheduling manager to ensure trainer utilization meets or exceeds company requirements.
  • Achieve the required standards in transfer of technical skills and delivery techniques as assessed in team teaches.
Requirements:
  • Exam Passes as an ITIL Master
  • Delivered Classes such as ITIL Foundation, ITIL Advanced Classes (ILFN4 - ITIL4DPI - ITIL4CDS - ITIL4DITS)
  • Experience delivering training events
  • Fluency in English essential for this role
What We Offer:

We are committed to providing a supportive and collaborative work environment that fosters growth and development. As an ITIL Trainer, you will have the opportunity to work with a talented team, develop your skills, and contribute to the success of our organization.