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Retail Sales Associate

2 months ago


Kendal, Cumbria, United Kingdom The Works Full time
About The Works

The Works is an inspiring place to work, where we strive to make a positive impact on people's lives. Our mission is to inspire reading, learning, creativity, and play, making lives more fulfilled.

Job Title: Retail Sales Assistant

We are seeking a Retail Sales Assistant to join our team at The Works. As a Retail Sales Assistant, you will be the heartbeat of our retail store, greeting customers with a warm smile and helping them leave happy and excited to unlock their imaginations.

Key Responsibilities:
  • Provide exceptional customer service, ensuring customers have a positive experience in-store.
  • Assist customers with product recommendations, answering questions, and resolving any issues.
  • Process transactions, handle cash and card payments, and maintain a clean and organized store environment.
  • Support the Store Management team in maintaining store standards, including visual merchandising and stock management.
  • Participate in stock takes, inventory management, and other tasks as required.
What We Offer:
  • A competitive salary and benefits package.
  • Ongoing training and development opportunities to help you grow your skills and career.
  • A fun and supportive work environment, with a team that is passionate about making a difference.
  • The opportunity to work with a diverse range of products and customers.
  • A 25% colleague discount, plus exclusive Double Discount days.
  • Access to MyWorks, with exclusive online discounts across hundreds of retailers, holidays, utilities deals, tech, and more.
  • 28 days' holiday, including bank holidays, or 33 days including bank holidays for Deputy and Store Managers.
  • Can-Do Academy, with instant access to further training and development in areas that interest you.
  • Wagestream, with early access to 50% of your wages as you earn them.
  • Share Scheme, with the opportunity to own a piece of The Works.
  • 24/7 support for you and your family, through our partnership with Retail Trust Charity.
  • Healthcare Cash Plan, to support your everyday healthcare costs.
  • Long service awards, pension, life assurance, Cycle to Work scheme, and optional charity giving.
What We're Looking For:
  • A genuine and authentic individual, with a passion for customer service and a love for our brand and products.
  • A resilient champion, who can handle the fast-paced retail environment with ease.
  • A stock magician, who can tackle the puzzle of sorting, pricing, and merchandising deliveries like a pro.
How to Apply:

If you're a motivated and enthusiastic individual, who is passionate about customer service and making a difference, we'd love to hear from you. Please submit your application, including your CV and a cover letter, to [insert contact information].