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Housekeeping Operations Supervisor
2 months ago
Housekeeping Operations Supervisor - Join a prestigious luxury hotel group as a key member of the housekeeping team.
Compensation and BenefitsAnnual Salary of £32,000 plus comprehensive company benefits.
Key Responsibilities- Assist the Head Housekeeper in overseeing the daily operations of the housekeeping department.
- Ensure compliance with health and safety regulations, including COSHH procedures.
- Maintain and enhance the quality of service and cleanliness throughout the hotel.
- Perform cleaning and maintenance of guest rooms and common areas as needed.
- Manage laundry processes, including inventory tracking and coordination with external laundry services.
Support the Head Housekeeper in:
- Delegating tasks effectively among team members.
- Motivating and guiding the housekeeping staff.
- Identifying training requirements and facilitating ongoing professional development.
Address all guest inquiries, including:
- Handling requests and complaints in a timely and professional manner.
- Managing lost property inquiries.
The successful candidate will possess:
- Previous supervisory experience in a housekeeping capacity within the hospitality sector.
- A background in a 4-star or luxury hotel environment is preferred.
Join a team that values excellence and is committed to providing an exceptional guest experience.