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Debt Recovery Specialist

2 months ago

Leeds, United Kingdom CLD Recruitment Full time

Job Title: Debt Recovery Specialist

Job Type: Full-time

Industry: Financial Services

Company: CLD Recruitment (Leeds) Ltd

Location: Leeds

Job Description:

We are seeking an experienced Debt Recovery Specialist to join our team at CLD Recruitment. As a Debt Recovery Specialist, you will be responsible for managing a diverse portfolio of clients and debts in all sectors, from pre-legal to litigation and enforcement proceedings.

Main Responsibilities:

  • Build a rapport with clients on commercial debt portfolios and negotiate fair, affordable repayment solutions in line with our clients' expectations and targets.
  • Have a positive can-do attitude who can engage our clients and help them achieve the right outcome to solve their debt balance.
  • Full ownership of your respective workload and designated clients is actively encouraged.
  • Responsible for bringing in fees to assist the department in hitting its more than achievable billing target.
  • Client management including reviews and strategy sessions.
  • Actively promote the firm's brand with existing clients and externally attending events when required.
  • Assist on system and procedural changes when required.

Requirements:

  • Previous debt recovery experience or legal experience with full knowledge of the debt recovery process.
  • Dealing with contested debt is desirable but not essential.
  • Confident and positive in their manner.
  • Comfortable on the phone both calling in-bound and outbound.
  • Strong drafting skills for both letters and pleadings.
  • You must possess excellent communication skills and be computer literate.
  • Flexibility to be able to adapt to different client and debtors' requests.
  • Demonstrate empathy and have an understanding of the client's needs.
  • Have a passion for client service and be a team player.
  • Have strong problem-solving skills as well as influencing and negotiation skills.
  • Work to achievable targets and understand KPI's in a competitive environment.
  • 100% commitment to deliver great results for our clients and our business.

About Us:

CLD Recruitment (Leeds) Ltd is an Equal Opportunities employer; we welcome applicants from all backgrounds.