Internal Communications Specialist

2 weeks ago

Birmingham, Birmingham, United Kingdom HS2 Full time
About the Role

We are seeking an experienced Internal Communications Manager to join our team at HS2 Ltd. As an Internal Communications Manager, you will play a key role in supporting the delivery of internal communications and engagement to inform and engage employees on HS2's progress against its purpose and priorities.

Key Responsibilities
  • Work with the wider team to support the delivery of internal communications to inform and engage employees on business priorities and key milestones in delivering the railway.
  • Work with the Senior Internal Channels and Content Manager to provide an editorial calendar of content that brings to life the organisation's priorities and shows progress in their delivery.
  • Work with the Senior Engagement Manager to deliver an employee experience strategy and approach which helps ensure employees feel connected to our business, with a focus on our values.
  • Produce and publish internal communications content across channels as required, ensuring content is accessible, consistent and aligned to strategic business priorities and corporate KPIs.
  • Actively promote and embed Equality, Diversity and Inclusion (EDI) in all your work, and support and comply with all organisational initiatives, policies and procedures on EDI.
About You
  • You will have the ability to plan, execute and complete projects on time and to required quality standards.
  • You will have the ability to develop and deliver engaging internal communications messaging, aligned with strategic business objectives across a range of communications channels.
  • You will have the ability to influence and negotiate with internal stakeholders.
  • You will have the ability to grasp, understand and promote complex and sensitive issues in a persuasive way to different audience groups.
  • You will have the ability to work with ambiguity and rapidly changing circumstances.
Requirements
  • You will have knowledge of the development, delivery and measurement of best practice internal communications and engagement and their role in enhancing business performance.
  • You will have working knowledge of new and emerging internal communications tools, techniques and channels as well as evaluation techniques and practices.
  • You will have knowledge of best practice employee engagement processes, including change management practices, tools and techniques.
  • You will have understanding of how to promote complex and sensitive issues in a persuasive way to different audiences.
Experience
  • You will have experience of developing and delivering comprehensive, evidence-based internal communications strategies and plans aligned with wider business objectives.
  • You will have experience of development, delivery, and measurement of internal communications and resources planning, defining the processes and structures required to achieve success.
  • You will have experience of delivering to agreed deadlines in a fast-changing environment.
  • You will have experience of designing and writing content for a range of channels.
Behavioural Competencies
  • You will be expected to behave at all times in a manner consistent with HS2's Health and Safety strategy and principles.
  • You will be expected to behave at all times in a manner consistent with HS2's Company values.
  • You will be expected to actively promote and embed Equality, Diversity and Inclusion (EDI) in all your work and support and comply with all organisational initiatives, policies and procedures on EDI.

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