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Automotive Service Operations Manager

2 months ago

York, York City, United Kingdom Procure Recruitment Group Limited Full time

Position Overview: We are looking for a skilled Automotive Service Manager to lead our service department. The successful candidate will be responsible for managing the daily operations, ensuring optimal workflow and delivering outstanding customer service.

Key Responsibilities:
- Supervise and direct a team of automotive technicians and service advisors
- Organize and allocate work orders to technicians
- Assess service quality and guarantee that repairs comply with industry standards
- Address customer inquiries and concerns with professionalism
- Develop sales strategies to enhance revenue through upselling services and products
- Manage inventory and oversee parts procurement
- Ensure adherence to health and safety regulations

Qualifications:
- Demonstrated experience in an automotive service management position
- Strong customer service and communication skills
- Proven ability to inspire and lead a team effectively

Preferred Skills:
- Background in upselling automotive services
- Knowledge of inventory management and parts procurement

If you possess a strong passion for the automotive sector and are a proactive leader, we encourage you to consider this opportunity as an Automotive Service Manager.

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