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Patient Care Support Specialist
2 months ago
Position Overview
Ward B7 is a 25-bed facility catering to both male and female patients suffering from neurosurgical ailments, including subarachnoid hemorrhage, traumatic brain injuries, brain tumors, and various cerebral hemorrhages. We provide care for individuals who have experienced brain injuries and require additional assistance. This may encompass tracheotomy management, external ventricular drainage (EVD), intracranial pressure (ICP) monitoring, lumbar drain care, nasogastric feeding, and bowel management. Our patient demographic is diverse, ranging from those at the end of life to individuals aiming to return to work and driving. Upon discharge, patients may either return home independently, go home with additional support, be transferred back to their local healthcare facility, or be moved to a rehabilitation unit, either within or outside the trust. Community rehabilitation teams, district nurses, and specialized nurses are available to assist patients post-discharge.
Key Responsibilities
We are excited to announce an opportunity for a dedicated Care Support Worker to join our team. You will receive continuous support in your role through ongoing training, which includes a Care Certificate Program and ward-specific training tailored to the various conditions and injuries encountered.
Candidates should demonstrate the following qualities:
- Strong interpersonal and communication skills.
- A commitment to delivering exceptional care standards.
- Ability to collaborate effectively with all members of the multidisciplinary team (MDT).
- Capacity to provide patient-centered care with dignity and respect.
- A high level of compassion for patients and their families.
About the Organization
The Northern Care Alliance NHS Foundation Trust (NCA) delivers hospital and integrated health and social care services to over one million residents in Greater Manchester. Our team of 20,000 professionals is dedicated to caring for individuals in both hospital and community settings, operating across Bury, Rochdale, Oldham, and Salford to enhance lives.
As a prominent NHS trust, we are devoted to improving the health of our local communities by providing consistently high-quality care and collaborating closely with local authorities and key partners. We believe in our ability to effect positive change and are always seeking individuals who embody our core values of care, appreciation, and inspiration to join our team.
In return, we offer a meaningful and flexible job role. The extensive scope of the NCA allows for greater challenges and opportunities, ensuring your career progresses in the right direction. By joining us, you will also gain access to a competitive benefits package, which includes a generous annual leave allowance, flexible working arrangements, and designated time for health and wellness activities, promoting a better work-life balance.
For further details regarding the advertised role and the main responsibilities, please refer to the Job Description and Person Specification available under the supporting documents section. You can also find more information about working at the Northern Care Alliance in the attached Candidate Information Pack or by visiting our careers website.
Qualifications and Experience
Essential Requirements
- Level 1 Literacy and Numeracy.
- NVQ Level 2 (or equivalent experience).
- Effective communication skills.
- Experience working with the public or a desire to engage in the Health Service.
- Familiarity with routine work procedures acquired through a brief induction and on-the-job training.
- Proficiency in IT skills.
Desirable Attributes
- Experience working with the public.
- Teamwork experience.
- Background in caring for patients with spinal injuries.
- Care Certificate.
Trust Values
Essential
- Evidence of embodying the trust values.
Desirable
- Understanding of the trust values.
