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Accounts Receivable Supervisor
2 months ago
Portfolio Credit Control is collaborating with a prominent property management firm known for its esteemed reputation in the industry.
As the organization continues to expand its operations, there is a need to enhance the finance department, particularly in the realm of Accounts Receivable & Billing.
The Assistant Manager - Accounts Receivable will support the Accounts Receivable and Billing Manager in overseeing various functions within the Credit Control and Billing team.
Billing and Invoicing:
Assist in supervising the billing and invoicing processes for tenants and other stakeholders, ensuring precision and punctuality in generating invoices for rent, service charges, utilities, and other billable items.
Quarterly Financial Closure:
Ensure the timely completion of the quarterly financial close for the Accounts Receivable and Billing functions, adhering to established deadlines.
Reporting and Analysis:
Monitor and report on key performance indicators (KPIs) for distribution to the broader organization. Generate regular reports and analyses of accounts receivable metrics, aging trends, and collection efforts, providing valuable insights to management for informed decision-making and strategic planning.
Act as a primary contact for tenants regarding billing inquiries, payment arrangements, and disputes, fostering positive relationships and addressing concerns promptly.
Collections Oversight:
Track outstanding balances by monitoring accounts receivable aging reports, identifying overdue accounts, and initiating collection activities, including sending reminders and making collection calls.
Collaborate with finance, leasing, and legal teams to ensure effective communication regarding debt management and tenant inquiries.
Payment Management:
Oversee the processing of incoming payments, ensuring accurate application of funds to tenant accounts and reconciliation of payment records. Identify opportunities for process improvements and automation within the accounts receivable function, implementing best practices and technological solutions to enhance operational efficiency.
Credit Control Procedures:
Develop and enforce credit control policies and procedures to mitigate credit risks, establish credit limits, and monitor credit terms for tenants and clients in line with company policies and industry standards.
Assist the Accounts Receivable Manager in leading and mentoring a team of credit controllers and billing administrators, focusing on performance management, training, and development.
Collaborate with finance and leasing administration teams to ensure the accuracy of tenant information and billing.
Perform additional finance-related tasks as necessary.
The ideal candidate will have experience in an Accounts Receivable team, likely in a senior credit control role, with a background in managing the performance of others.
Experience in a complex business environment with multiple revenue streams and customers is essential, along with a background in the real estate or property management sector.
Proven experience in collaborating with operational management is required, as well as familiarity with financial close processes and interaction with the broader finance team to ensure timely delivery of financial information.
A strong mentor with a track record of developing teams to achieve successful outcomes is essential.
Exceptional organizational and time management skills are required, with the ability to work under pressure and prioritize effectively to meet competing deadlines.