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Client Acquisition Manager

2 months ago

Watford, Hertfordshire, United Kingdom Fortrade Full time
About the Role:

We're seeking a highly motivated and results-driven individual to join our team as a Telesales Executive. As a key member of our sales team, you will be responsible for engaging with clients, providing valuable insights and information about our suite of CFD instruments, and building meaningful relationships to drive business growth.

Key Responsibilities:
  • Client Engagement: Develop and maintain strong relationships with clients through regular communication, ensuring their investment and educational needs are met.
  • Product Education: Offer in-depth information about our CFD instruments and educational services, highlighting their benefits and associated risks, to help clients make informed decisions.
  • Platform Assistance: Provide expert guidance to clients on our trading platform, including account setup, technical features, and available resources, to enhance their trading experience.
  • Relationship Management: Foster long-term relationships with clients by delivering exceptional service, promptly addressing inquiries, and presenting market analysis to support their investment journey.
  • Compliance: Ensure adherence to regulatory requirements throughout client interactions, maintaining accurate records and adhering to established regulations.
  • Continuous Learning: Stay up-to-date on industry trends, market developments, and regulatory changes through in-house training and professional development initiatives to enhance expertise and provide a valuable service to our clients.
Requirements:
  • Previous experience in sales or financial services.
  • Strong communication skills, with a focus on building trust and rapport with clients.
  • Excellent interpersonal skills, with a detail-oriented mindset and ability to analyze client needs.
  • Ability to thrive in a fast-paced, dynamic environment and overachieve performance targets.
  • Proficiency in CRM programs and relevant computer applications.
  • Commitment to upholding ethical standards and regulatory compliance.
What We Offer:
  • Full in-house training and development opportunities.
  • Employee wellbeing program.
  • Free parking on-site.
  • Contributory pension scheme.
  • Fast progression opportunities.
  • Salary increases each year.
  • Office incentives based on performance.
  • Monthly and weekly spending vouchers for top performers.