Accommodation Office Team Leader

1 month ago


Bradford, Bradford, United Kingdom Page Personnel Sales Full time

Job Title: Accommodation Office Team Leader

About the Role

We are seeking an experienced Accommodation Office Team Leader to join our team at Page Personnel Sales. As a key member of our customer service team, you will be responsible for leading and managing a team to deliver exceptional customer service.

Key Responsibilities

* Lead and manage a customer service team to deliver excellent customer service
* Implement and maintain processes to ensure efficiency and quality of service
* Resolve complex customer complaints and enquiries
* Conduct team meetings and provide feedback to enhance performance
* Oversee team's adherence to company policies and regulatory requirements
* Contribute to the development and implementation of customer service strategies
* Conduct performance evaluations and implement training programs
* Proficient with customer service management software

What's on Offer

* Competitive salary of £32,605 per annum
* Attractive benefits package
* Hybrid working model
* Supportive work environment that fosters professional growth
* Rewarding role that truly makes a difference in the customer experience

Requirements

* Must be able to work one in four Saturdays

If you are a motivated and experienced customer service professional looking for a new challenge, please apply for this exciting opportunity.


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