SAP S/4HANA Customer Service Consultant

3 weeks ago

London, Greater London, United Kingdom Infosys Consulting - Europe Full time

SAP S/4 Consultant - Sales & Distribution / Customer Service

All experience levels welcome

About Us

Where Innovation Meets Excellence.

Become part of a globally recognized management consulting firm that stands at the forefront of industry transformation. We are a mid-sized organization characterized by a supportive and entrepreneurial culture, collaborating with market-leading brands across various sectors. Our parent company, Infosys, ranks among the top five IT brands, consistently outperforming the market and experiencing significant growth.

Our consulting division is annually acknowledged as one of the UK's premier firms by leading publications due to our client innovations, cultural diversity, and the dedicated training and career development paths we provide to our consultants. We are devoted to nurturing an inclusive workplace that encourages everyone to excel.

The Team

Our ERP practice is dedicated to designing and implementing transformative and innovative solutions for some of the world's largest organizations. By joining our team, you will share a passion for strategy, architecture, and cutting-edge SAP technology. You will gain exposure to strategic projects, collaborate within a multicultural team, and your contributions will be recognized. In this role, you will witness your ideas evolve into impactful results – this is a chance to make a significant difference.

Key Responsibilities

  • Overseeing full life cycle implementations of SAP S/4HANA in the areas of Sales & Distribution and Customer Service.
  • Assessing business requirements and identifying relevant SAP capabilities and best practices.
  • Planning, preparing, and executing Fit-Gap / Fit-to-Standard Workshops.
  • Designing solutions and adopting measures for identified gaps and business process enhancements.
  • Ensuring successful system implementation in collaboration with nearshore and offshore team members.
  • Acting as a sparring partner for clients and managing project responsibilities.
  • Possessing a higher education degree in Economics, Information Technology, or a related field.
  • Having at least 3-5 full project lifecycles of experience in SAP SD and CS.
  • Demonstrating profound knowledge of Sales & Distribution Execution and/or Customer Service processes, with the ability to translate business needs into system design specifications.
  • Experience with S/4HANA projects and/or relevant certification.
  • Preferably experienced in international template rollout projects.
  • Being an efficient, communicative team player and self-starter.
  • Willingness to travel as required.

Why Choose Us?

Infosys Consulting is committed to empowering employees from diverse backgrounds to thrive, advance in their careers, and make a tangible impact within the organization and beyond. You will become an essential part of a diverse and creative team within a genuinely innovative practice. You will experience an inclusive and collaborative culture, working alongside highly motivated colleagues in a learning-focused environment. By joining Infosys Consulting, you will play a crucial role in our successful growth narrative.

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