Assisted Travel Check-In Agent
3 days ago
Location: Stansted Airport
Reporting to: Duty Manager
Shifts: 4 on 4 off, days and nights, 35 hours per week
Rate: £11.90 per hour
Job OverviewAs an Assisted Travel Check-In Agent with ABM UK, you will play a vital role in ensuring the smooth and efficient check-in process for assisted passengers at Stansted Airport.
Main Responsibilities- Operate the check-in desk, providing exceptional customer service and ensuring that all passengers are booked into the ABM Airport Inform system.
- Expedite a smooth transfer throughout the terminal, ensuring that passengers are greeted respectfully and that all necessary assistance is provided.
- Identify potential SLA failures and highlight to the Duty Manager, ensuring that all passengers receive the highest level of service.
- Complete incident/accident reports for any issues encountered, including near miss events.
- Liaise with operations coordinators, airlines, and handling agents to ensure that assistance passengers are kept up to date during delays or disruptions.
- Free parking
- 80% subsidy on Stansted Travel card
- Flexible hours
- World Duty Free Discount
- Career Progression
Essential:
- Excellent customer service skills
- Strong written and spoken communication skills
- A polite and professional approach
- The ability to solve problems
- The ability to deal tactfully with upset or angry passengers
- IT skills
Essential Criteria for an Airside Pass:
- Full 5 years history that accounts for all periods of employment, self-employment, unemployment, and education
- Valid photographic proof of identity
- Valid Visa/Proof of right to work for non-UK and out of EU nationals
- Proof of National Insurance No.
- Proof of identity and address
- Acceptance of and willingness to undergo a Criminal Record Check (CRC) and Airside Security Clearance
-
Assisted Travel Check-In Agent
4 days ago
Stansted, United Kingdom ABM UK Full timeJob Title: Assisted Travel Check-In AgentLocation: Stansted AirportReporting to: Duty ManagerShifts: 4 on 4 off, days and nights, 35 hours per weekRate: £11.90 per hourJob OverviewWe are seeking a highly skilled and customer-focused Assisted Travel Check-In Agent to join our team at Stansted Airport. As a key member of our airport operations team, you will...
-
Assisted Travel Check-In Agent
4 days ago
Stansted, United Kingdom ABM UK Full timeJob Title: Assisted Travel Check-In AgentLocation: Stansted AirportReporting to: Duty ManagerShifts: 4 on 4 off, days and nights, 35 hours per weekRate: £11.90 per hourJob OverviewWe are seeking a highly skilled and customer-focused Assisted Travel Check-In Agent to join our team at Stansted Airport. As a key member of our airport operations team, you will...
-
Assisted Travel Check-In Agent
2 weeks ago
Stansted, United Kingdom ABM UK Full timeJob Title: Assisted Travel Check-In AgentJob Summary:We are seeking a highly skilled and customer-focused Assisted Travel Check-In Agent to join our team at ABM UK. As an Assisted Travel Check-In Agent, you will be responsible for providing exceptional customer service to passengers with special needs, ensuring a smooth and stress-free travel experience.Main...
-
Assisted Travel Check-In Agent
2 weeks ago
Stansted, United Kingdom ABM UK Full timeJob Title: Assisted Travel Check-In AgentJob Summary:We are seeking a highly skilled and customer-focused Assisted Travel Check-In Agent to join our team at ABM UK. As an Assisted Travel Check-In Agent, you will be responsible for providing exceptional customer service to passengers with special needs, ensuring a smooth and stress-free travel experience.Main...
-
Assisted Travel Check-In Agent
4 weeks ago
Stansted, United Kingdom Abm Full timeJOB TITLE: Assisted Travel Check-in Agent LOCATION: Stansted Airport REPORTING TO: Duty Manager SHIFTS: 4 on 4 off, days and nights, 35 hours per weekRATE: £ per hour OVERVIEW OF JOB DESCRIPTION Main Duties & Responsibilities: To greet and check in all assisted passengers at the passenger assistance areas ensuring that high standards of service are...
-
Assisted Travel Check-In Agent
3 weeks ago
Stansted, United Kingdom ABM Full timeJOB TITLE: Assisted Travel Check-in Agent LOCATION: Stansted Airport REPORTING TO: Duty Manager SHIFTS: 4 on 4 off, days and nights, 35 hours per weekRATE: £11.90 per hour OVERVIEW OF JOB DESCRIPTION Main Duties & Responsibilities: To greet and check in all assisted passengers at the passenger assistance areas ensuring...
-
Assisted Travel Check-In Agent
1 month ago
Stansted, United Kingdom ABM UK Full timeJOB TITLE: Assisted Travel Check-in Agent LOCATION: Stansted Airport REPORTING TO: Duty Manager SHIFTS: 4 on 4 off, days and nights, 35 hours per weekRATE: £11.90 per hour OVERVIEW OF JOB DESCRIPTION Main Duties & Responsibilities: To greet and check in all assisted passengers at the passenger assistance areas ensuring...
-
Assisted Travel Check-In Coordinator
1 week ago
Stansted, United Kingdom ABM UK Full time{"title": "Assisted Travel Check-In Agent", "description": "Job SummaryWe are seeking a highly skilled and customer-focused Assisted Travel Check-In Agent to join our team at Stansted Airport. As a key member of our airport operations team, you will be responsible for providing exceptional service to assisted passengers, ensuring a smooth and enjoyable...
-
Assisted Travel Check-In Coordinator
1 week ago
Stansted, United Kingdom ABM UK Full time{"title": "Assisted Travel Check-In Agent", "description": "Job SummaryWe are seeking a highly skilled and customer-focused Assisted Travel Check-In Agent to join our team at Stansted Airport. As a key member of our airport operations team, you will be responsible for providing exceptional service to assisted passengers, ensuring a smooth and enjoyable...
-
Assisted Travel Check-In Agent
3 weeks ago
Stansted, United Kingdom Abm Full timeJob Title: Assisted Travel Check-In AgentJob Summary:Abm is seeking a highly skilled and customer-focused Assisted Travel Check-In Agent to join our team at Stansted Airport. As a key member of our airport operations team, you will be responsible for providing exceptional customer service to passengers with special needs, ensuring a smooth and efficient...
-
Check-In Agent
1 week ago
Stansted, United Kingdom Abm Full timeJob Title: Check-In AgentLocation: Stansted AirportShift Pattern: Set roster pattern of 4 days on 2 days off (4 early shifts, 2 off, 4 late shifts, 2 off)Hours: Full Time PermanentPay: £26, per annumJob Summary:We are seeking a highly motivated and customer-focused Check-In Agent to join our team at Stansted Airport. As a Check-In Agent, you will be...
-
Check-In Agent
1 week ago
Stansted, United Kingdom Abm Full timeJob Title: Check-In AgentLocation: Stansted AirportShift Pattern: Set roster pattern of 4 days on 2 days off (4 early shifts, 2 off, 4 late shifts, 2 off)Hours: Full Time PermanentPay: £26, per annumJob Summary:We are seeking a highly motivated and customer-focused Check-In Agent to join our team at Stansted Airport. As a Check-In Agent, you will be...
-
Assisted Travel Check-in Agent
3 months ago
Stansted Airport, United Kingdom ABM Full time**Description**: **JOB TITLE: Assisted Travel Check-in Agent** **LOCATION: Stansted Airport** **REPORTING TO: Duty Manager** **SHIFTS: 4 on 4 off, days and nights** **RATE: £11.90- £12.50 per hour** **OVERVIEW OF JOB DESCRIPTION** **Main Duties & Responsibilities**: To greet and check in all assisted passengers at the passenger assistance areas...
-
Assisted Travel Check-In Agent
2 weeks ago
Stansted, United Kingdom Abm Full timeJob Title: Assisted Travel Check-In AgentJob Summary:Abm is seeking a highly skilled and customer-focused Assisted Travel Check-In Agent to join our team at Stansted Airport. As a key member of our airport operations team, you will be responsible for providing exceptional customer service to passengers with special needs, ensuring a smooth and efficient...
-
Assisted Travel Check-In Agent
2 weeks ago
Stansted, United Kingdom Abm Full timeJob Title: Assisted Travel Check-In AgentJob Summary:Abm is seeking a highly skilled and customer-focused Assisted Travel Check-In Agent to join our team at Stansted Airport. As a key member of our airport operations team, you will be responsible for providing exceptional customer service to passengers with special needs, ensuring a smooth and efficient...
-
Check in Agent
3 months ago
Stansted, United Kingdom ABM UK Full timeJOB TITLE: Check-In AgentLOCATION: Stansted AirportSHIFT PATTERN: Set roster pattern of 4 days on 2 days off (4 early shifts, 2 off, 4 late shifts, 2 off)HOURS: Full Time PermanentPAY: £26,894.00 per annum**Exciting new roles**Blue Handling provides Ground Handling services to Ryanair at its largest European base and are currently recruiting Check-in /...
-
Check in Agent
3 months ago
Stansted, United Kingdom ABM Full timeJOB TITLE: Check-In AgentLOCATION: Stansted AirportSHIFT PATTERN: Set roster pattern of 4 days on 2 days off (4 early shifts, 2 off, 4 late shifts, 2 off)HOURS: Full Time PermanentPAY: £26,894.00 per annum**Exciting new roles**Blue Handling provides Ground Handling services to Ryanair at its largest European base and are currently recruiting Check-in /...
-
Aviation & Travel Operations Driver
2 weeks ago
Stansted, United Kingdom Aviation & Travel Full timeJob Description**Job Title:** Aviation & Travel Operations Driver**Job Summary:** We are seeking a highly skilled and experienced HGV Driver to join our Aviation & Travel team. As a key member of our operations team, you will be responsible for ensuring the safe and efficient transportation of goods and materials.Key Responsibilities:Drive HGV vehicles in a...
-
Aviation & Travel Operations Driver
2 weeks ago
Stansted, United Kingdom Aviation & Travel Full timeJob Description**Job Title:** Aviation & Travel Operations Driver**Job Summary:** We are seeking a highly skilled and experienced HGV Driver to join our Aviation & Travel team. As a key member of our operations team, you will be responsible for ensuring the safe and efficient transportation of goods and materials.Key Responsibilities:Drive HGV vehicles in a...
-
Customer Care Agent
4 months ago
Stansted, United Kingdom The Best Connection Employment Group Full time**Title: Customer Care Agent / Passenger Service Agent** **FANTASTIC JOB OPPORTUNITY IN STANSTED AIRPORT** **CUSTOMER CARE AGENT REQUIRED** We are currently recruiting for Customer Care Agent to assist passengers with assistance requirements located in Stansted Airport. This is a great opportunity to work with a global company, with no experience required...