Credit Collection Specialist

4 weeks ago


Preston, Lancashire, United Kingdom Bako group Full time
Credit Controller Job Description

Job Summary: We are seeking a skilled Credit Controller to join our team at Bako Group. As a Credit Controller, you will be responsible for managing a section of our Sales Ledger, ensuring customers pay according to their agreed payment terms while maintaining good business relationships.

Key Responsibilities:
  • Manage a section of the Sales Ledger by telephone, email, and letter.
  • Ensure customers pay according to their agreed payment terms.
  • Maintain good business relationships with customers.
  • Perform daily/weekly banking.
  • Make outbound calls to customers to chase up unpaid invoices.
  • Record notes on customer accounts.
  • Allocate receipts to individual accounts.
  • Pro-actively collect cash.
  • Reconcile accounts.
  • Generate credit reviews and provide recommendations to the Credit Manager/Supervisor.
  • Monitor credit limit accounts and new credit applications.
  • Maintain credit hold accounts and obtain payment as necessary.
Requirements:
  • Previous credit control experience (minimum 2 years).
  • Good telephone manner and confidence.
  • Flexible in adapting to changing business needs and willing to work additional hours if required.
  • Proficient in IT systems, including Microsoft Excel and Microsoft Dynamics.
Benefits:
  • 28 days holiday inclusive of bank holidays (pro rata).
  • Company Pension Scheme.
  • Life Assurance cover.
  • Company Sick Pay.
  • Employee Discount Scheme.
  • Cycle to work Scheme.
  • Employee Assistance Programme.


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