Network and Service Manager

1 month ago

Preston, Lancashire, United Kingdom CV Library Full time
Network Service Manager Job Description

Our client, a leading aerospace organisation, is seeking a skilled Network Service Manager to join their Information Management and Technology team on a contract basis.

Key Responsibilities:
  1. Manage services from strategic suppliers and internally delivered towers, ensuring compliance, accessibility, and relevancy.
  2. Coordinate trials, product launches, and support communications and training.
  3. Provide input to the service continuity planning process and implement resulting plans.
  4. Develop and maintain procedures and documentation for databases and applications support.
  5. Advise on Network Service security, licensing, upgrades, backups, and disaster recovery needs.
  6. Conduct formal reviews with suppliers to assess service performance and identify opportunities for cost reduction.
Requirements:
  1. Experience in supporting the delivery of medium-sized projects.
  2. Good understanding of SIAM and ITIL processes.
  3. Experience working with budgets and demonstrating financial control.
  4. Understanding of current network infrastructure and products.
  5. Experience working with or for outsourced service providers.
  6. Relevant vocational qualification or equivalent experience in managing networks.
  7. Trained to at least ITIL Foundation level, with appropriate ITIL Intermediate or other capability training.

This is a challenging and rewarding contract position that offers the opportunity to make an impact in a leading aerospace organisation.

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