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We are seeking a highly skilled and experienced Bespoke Product Manager to join our team at I Love My Job Ltd. As a key member of our sales and product development team, you will be responsible for building strong relationships with our key accounts and developing innovative and commercial bespoke product ranges.
Key Responsibilities- Develop a thorough knowledge of customer and competitor product ranges, identifying new opportunities and product categories.
- Establish strong and genuine relationships with key decision makers, building a reputation for innovation, commitment, and delivery.
- Assess and identify gaps in the market, delivering new market trends to grow key accounts and reach forecasted sales targets.
- Lead regular meetings with accounts to ensure expectations are exceeded, presenting new ranges, innovation, and USPs to achieve maximum sales.
- Negotiate costs with PD and customers to maintain minimum target margins.
- Sign off customer products at all stages of order progression, communicating any amends to PD ahead of bulk production.
- Critical path management to ensure key dates are met.
- Liaise with all internal teams to ensure fluidity of communication and overall understanding of customers and orders, including any special requirements.
- Produce reports that identify areas for growth and improvement across each account, using this to demonstrate strategy with wider departments.
- Submit annual customer budget to Head of Key Accounts, adjusting budget/forecast throughout the season at monthly sales meetings.
- 4+ years experience in a similar sales/product driven role, working directly with buyers on bespoke ranges.
- A passion for product and a keen interest in market trends to identify and maximise opportunities and innovation throughout the product development process.
- Ability to manage complex bespoke accounts, with a desire to grow and develop accounts.
- First class communicator, skilled at building relationships internally & externally at all levels, and expert negotiating skills.
- Fantastic attention to detail with a strong understanding of forecasting and report analysis.
- Proactive and driven, with a deadline drive approach.
- A friendly persona and a great team player.