Client Solutions Data Analyst
7 days ago
We are seeking a highly skilled Data Analyst to join our Client Solutions team in Sheffield. As a key member of our team, you will provide high-quality project support for internal and external clients, coordinating current work and delivering assigned project activities.
Key Responsibilities- Accurately process and check data and queries by following procedures correctly and meeting agreed deadlines.
- Plan, prioritize, and deliver assigned project activities for each client, including reporting and additional information required for client meetings.
- Review project tracker and ensure all daily, monthly, and annual processes are completed.
- Investigate background to cases by reference to archived files and system data.
- Participate actively in client catch-up calls and meetings as appropriate.
- Highlight risks and errors to relevant parties as soon as possible, following risk management processes.
- Highlight areas of improvement in the team to increase effectiveness.
- Build strong relationships with client teams, client representatives, and third-party providers.
- Achieve team and individual targets (KPIs, SLAs, quality targets).
- Maintain required technical knowledge and behavioral standards, especially all regulatory and statutory requirements.
- Provide project support to the member events teams (inclusive of revenue & non-revenue generating work).
- Have an awareness of the proportion of time spent on chargeable activities.
- Review the mailbox and work allocation tool and adhere to the timescales set for all tasks.
Aon is a well-established company with a wealth of pensions knowledge. You will work alongside a mentor, ensuring that you are well supported, enabling you to reach your full potential. We offer a comprehensive benefits package, a diverse workforce, and an agile, inclusive environment that allows you to manage your wellbeing and work/life balance.
Requirements- Proficient with Microsoft Excel - intermediate to Advanced Excel skills.
- Proficiency with MS Office applications.
- Excellent communication skills both verbal and written.
- Excellent attention to detail and ongoing commitment to provide ongoing quality.
- Local Government experience is desirable but not essential.
- Experience of working in the Pensions service industry is desirable but not essential.
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