Deputy Hotel Operations Manager

3 weeks ago


Marlborough, Wiltshire, United Kingdom whitbread Full time
Deputy Hotel Manager Job Description

We are seeking a highly skilled and motivated Deputy Hotel Manager to join our Premier Inn team. As a key member of the management team, you will play a pivotal role in driving the success of our hotel.

Key Responsibilities:
  • Manage the day-to-day operations of the hotel, ensuring exceptional guest experiences and high levels of customer satisfaction.
  • Lead and develop a high-performing team, empowering them to deliver outstanding results and achieve business objectives.
  • Drive commercial best practice, maximize revenue opportunities, and manage controllable costs and labour control.
  • Oversee all business areas, ensuring brand standards are consistently delivered and utilizing guest feedback to increase performance against KPIs.
  • Support the Hotel Manager in delivering the site business plan, enabling the bigger picture.
  • Demonstrate knowledge of health and safety compliance and manage all audit processes to a high standard.
What You'll Get:
  • Competitive salary and benefits package.
  • Full induction and training.
  • Excellent access to training and development programmes.
  • Autonomy over the running of the hotel.
  • The top tools and systems to achieve your KPIs.
  • 25% off in Whitbread Restaurants and up to 50% off Premier Inn hotels.
  • 33 days annual leave.
  • High street and retail discounts, including phone packages, cinema tickets, and Gym membership.

We believe that everyone is unique and there should be no barriers to entry and no limits to ambition. We are committed to being an inclusive organisation that values diversity and welcomes your application whatever your background or situation.



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