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Field Service Technician

2 months ago

Warrington, Warrington, United Kingdom ZipRecruiter Full time
Job Summary

We are seeking a highly skilled and motivated Field Service Technician to join our team at ZipRecruiter. As a Field Service Technician, you will be responsible for servicing, maintaining, and providing technical support for our CCTV systems.

Key Responsibilities
  • Provide a full range of servicing and fault-finding diagnostics to determine appropriate solutions.
  • Ability to provide a consistent approach while utilizing your initiative, with minimal supervision, maintaining our core value of a customer-first approach.
  • Continuously seek to add value to the services provided and achieve first-time fixes.
  • We partner with our customers to ensure that the quality of service provided meets or exceeds their expectations.
  • This role is field-based – travel to sites from your home base with a company vehicle.
  • You will be responsible for providing support on sites where our systems are deployed within your home area.
Requirements
  • Annual Salary of £24,000 to £28,000 depending on experience.
  • On-going learning and development, internal and external training including nationally recognizing accreditations: EUSR, PASMA, and IPAF.
  • Expect to receive quarterly pay increases in line with our installations pay structure.
  • 23 days annual leave, increasing with length of service from year two, plus bank holidays.
  • Private healthcare and dental care schemes, supplying wellness and mental health support services.
  • Company pension scheme, with employer contributions increasing with length of service.
  • Manual dexterity – the ability to assemble and fix electronic equipment to a prescribed standard.
  • Demonstrate proven experience in fault finding, commissioning, and maintenance of electrical equipment.
  • HNC level or equivalent in Electrical/Electronic Engineering.
  • Ability to work independently with minimal supervision, while maintaining a high standard and quality of work.
  • Background in Electronics preferably gained in a technology service environment, together with an understanding of analytical applications.
  • Previous technical experience in a field engineer, field technician, or white goods technician role is desirable but not essential.
  • Previous experience within the CCTV or alarm field is desirable, any technical background knowledge is favored.
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