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Poker Dealer

2 months ago

Aberdeen, Aberdeen City, United Kingdom Grosvenor Casinos Full time

About the Role:

Grosvenor Casinos, a leading gaming operator in the UK, is seeking a skilled Poker Dealer to join our team. As a Poker Dealer, you will be responsible for delivering a successful and entertaining poker game, providing a memorable experience for our guests.

Key Responsibilities:

  • Welcome customers warmly into the business and provide a memorable experience
  • Live our values of Service, Teamwork, Ambition, Responsibility, and Solutions
  • Work with colleagues to provide efficient and dynamic service
  • Deliver an excellent quality experience by evaluating individual needs and acting upon this information
  • Communicate effectively with colleagues and card room supervisor
  • Create an environment of community and fun
  • Show immaculate technical standards in dealing, chips skills, bet calculation, and enforcing the rules of the game
  • Interact with customers in a range of ways that is consistent with their experience and ability in the game
  • Maintain the security of the game, cash, and assets
  • Ensure proactive compliance with all regulation, particularly for licensing conditions, and safer gambling

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work well under pressure
  • Knowledgeable about the rules of poker
  • Passion for delivering exceptional customer service