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Customer Service Liaison

2 months ago

Rochdale, Rochdale, United Kingdom Hays Specialist Recruitment Limited Full time

About the Role

We are seeking a highly skilled Customer Service Liaison to join our team at Hays Specialist Recruitment Limited. As a key member of our team, you will be responsible for providing exceptional customer service to our clients and candidates.

Key Responsibilities

  • Process customer orders and handle customer queries and complaints in a timely and professional manner.
  • Provide quotes and liaise with suppliers to ensure seamless delivery of services.
  • Collaborate with internal departments to build effective relationships and drive business growth.
  • Utilize excellent communication and organizational skills to manage multiple tasks and priorities.

Requirements

  • Fluency in another European language, such as French, Spanish, German, or Russian.
  • Previous experience working in a manufacturing environment and customer service administration.
  • Excellent customer service skills, attention to detail, and organizational abilities.
  • Ability to work effectively in a team environment and possess a strong work ethic.

What We Offer

  • An excellent salary of £25,000.
  • Hybrid working arrangement, with the option to work from home 2 days a week after completing the training program.
  • A great holiday allowance, pension, private healthcare, and other benefits.

How to Apply

If you are a motivated and customer-focused individual with a passion for delivering exceptional service, please submit your application or contact us for a confidential discussion about your career.