Aftersales Service Technician

2 weeks ago

West Midlands Combined Authority, United Kingdom Highbridge Talent Full time
Job Title: Aftersales Service Engineer

We are seeking a skilled Aftersales Service Engineer to join our team at Highbridge Talent. As a key member of our team, you will be responsible for installing, servicing, and calibrating temperature and environmental monitoring systems on customer sites across the UK.

The Role:
  1. Install, commission, test, and calibrate equipment used to monitor temperature, humidity, oxygen, and CO2 levels.
  2. Perform routine service, emergency service, and product updates as required under warranty or subsequent maintenance agreements, including diagnosing and fault finding breakdowns.
  3. Undertake annual calibration, alarm limit testing, temperature sensor validation, and active sensor calibration and/or replacement.
  4. Act as project manager on specific projects and carry out site surveys and prepare quotations for extensions to existing systems or new systems.
  5. On average, you will be away from home up to 2-3 nights per week, but this is quite variable.
  6. This is a home-based role with quarterly meetings at head office.
The Person:

We are looking for someone with experience as a site or service engineer who is used to installations as well as repairs. You will have experience with electronic solutions, including fire systems, alarms, BMS systems, or similar roles. You will live fairly close to the motorway network and be happy to travel with the role and stay away from home when needed. Good customer communication skills are essential, and you will have a good working knowledge of Microsoft applications.

As a valued member of our team, you will enjoy a range of benefits, including:

  • A company vehicle is provided, which can be used for personal use if you choose to.
  • Overtime is paid, including travel time to and from site.
  • An annual bonus is available.
  • An 8% on-call bonus is available, although you wouldn't join the on-call register for some time.
  • 25 days holiday increasing by 1 day per year.
  • Private healthcare and Medicash scheme.
  • Electric car and cycle scheme.
  • Generous meals allowance when working away.

This is an exciting opportunity to join a dynamic team and contribute to the success of Highbridge Talent. If you are a motivated and experienced Aftersales Service Engineer looking for a new challenge, please apply below.

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