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SLM Principal Consultant

2 months ago

Birmingham, Birmingham, United Kingdom ITC Infotech Full time
About the Role

We are seeking a highly skilled SLM Principal Consultant to join our team at ITC Infotech. As a key member of our DxP Services business unit, you will play a crucial role in delivering exceptional service lifecycle management solutions to our clients.

Key Responsibilities
  • Lead major parts of our client's projects as a Solution Architect for Service Lifecycle Management (SLM)
  • Define client-specific solution architectures for SLM with a focus on processes and the application of PLM/SLM or technical implementation
  • Analyze customer requirements, design, and specify solutions, ensuring their successful implementation
  • Ensure quality through appropriate methods and software engineering processes
  • Design standardized solution components as part of the DxP Services portfolio
  • Support the further development of DxP Services' methods and strategies in the area of SLM
  • Identify potential new projects with clients and support the acquisition of new business
  • Support sales and marketing activities of DxP Services for strategic customers
Requirements
  • Educational background in Engineering/Industrial Engineering or Computer Science/Mathematics or Physics (Bachelor's or master's degree)
  • 10+ years of experience in business process or IT consulting, e.g., as Solution Architect, Business Analyst, Software Developer, or in technical project management
  • Knowledge around the following software: Windchill Service Information Manager (SIM), Arbortext Editor / Styler, Arbortext Publishing Engine (APE), Service & Parts Information (S&PI), Arbortext Content Delivery (ACD)
  • Specific SLM industry knowledge, e.g., from the automotive industry, automotive supplier industry, aerospace, medical technology, electronics & high-tech, mechanical and plant engineering, etc.
  • Business knowledge on Authoring, Aftermarket, Technical documentation is a plus
  • Knowledge on DITA, S1000D, DTD creation is appreciated
  • XML/XSL-T/CSS and stylesheet knowledge is required
  • Experience in designing, configuring, or customizing enterprise SLM solutions
  • Able to work autonomously and focus on goals
  • Experience in leading software integration projects
  • Knowledge of IT architectures related to PLM (client-server, cloud, SaaS,...), software development, interfaces, and database systems
  • Customer service-oriented
  • Experience in conducting and managing workshops
  • Full professional proficiency in English
About ITC Infotech

ITC Infotech is a leading global technology services and solutions provider, led by Business and Technology Consulting. We provide business-friendly solutions to help clients succeed and be future-ready, by seamlessly bringing together digital expertise, strong industry-specific alliances, and the unique ability to leverage deep domain expertise from ITC Group businesses.

We offer a career in a new and expanding business unit, broad responsibilities in the design of PLM/SLM solutions, and work from home and - as needed - at customer sites. We also provide a company car or a comparable mobility package, a smartphone, and an insurance package.

We are looking for a consummate professional with an innate capacity to transition from project to project without skipping a beat. You should have excellent written and verbal communication skills for coordination across projects and teams, be a critical thinker with an emphasis on creativity and innovation, and have the drive to succeed paired with a continuous hunger to learn.