Experienced Healthcare Support Specialist

3 weeks ago


Colwyn Bay, Conwy, United Kingdom Betsi Cadwaladr University Health Board Full time

Job Title: Senior Health Care Assistant

Company: Betsi Cadwaladr University Health Board (BCUHB) North Wales

As a pivotal member of our healthcare team, you will play an essential role in supporting the delivery of high-quality care within our Mental Health & Learning Disability Division. Your contributions will enhance the capabilities of our skilled nursing staff, and you will thrive in a dynamic environment that prioritizes integrated health services. This position offers the chance to engage with diverse patient populations and develop creative strategies for effective care and service provision.

Key Responsibilities:

  • Deliver daily care to patients under the guidance of a registered nurse, adhering to established best practices and protocols.
  • Exhibit strong collaborative skills, fostering effective communication with both colleagues and patients.
  • Demonstrate initiative and vision to advance service delivery while maximizing team performance.
  • Uphold the highest standards of quality, treating all individuals with respect and dignity.
  • Embrace accountability and shared responsibility, benefiting from robust peer support.
  • Proficiency in Welsh is preferred for this role.

About Us:

At Betsi Cadwaladr University Health Board (BCUHB) North Wales, we are dedicated to providing exceptional healthcare services. As the largest health organization in Wales, we cater to a population of approximately 700,000, offering a comprehensive range of services including primary, community, mental health, acute, and elective care. Join our team and experience a supportive environment aligned with our organizational values and commitment to leadership excellence.

We are committed to fostering an inclusive workplace that values diversity and equality, welcoming applicants under the 'Disability Confident Employer' initiative.

Job Duties:

  • Complete an NVQ Level 3 or equivalent in mental health care within 18 months of your appointment.
  • Provide compassionate care to individuals with mental health challenges.
  • Effectively communicate and manage information.
  • Maintain accurate records and engage in clinical supervision.
  • Participate in a rotating shift schedule covering days and nights across a 7-day period.
  • Exhibit flexibility in adapting to organizational changes.

Qualifications/Skills/Experience:

Essential:

  • Demonstrated experience in caring for patients with mental health needs.
  • Able to work under supervision and collaboratively within a team.
  • Strong team-oriented mindset and adaptability to change.

Desirable:

  • Understanding of recovery principles for individuals facing mental health challenges.
  • Proficient IT skills.
  • NVQ Level 2 in health and social care.


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