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Retail Sales Associate
2 months ago
About the Role
We are seeking a highly motivated and customer-focused individual to join our team as a Retail Advisor at EE Retail. As a Retail Advisor, you will be the face of our brand, responsible for providing exceptional customer service and building lasting relationships with our customers.
Key Responsibilities
- Provide outstanding customer service, responding to customer inquiries and resolving issues in a timely and professional manner
- Work collaboratively with colleagues to achieve sales targets and drive business growth
- Develop and maintain a thorough knowledge of our products and services, including features, benefits, and pricing
- Upsell and cross-sell products and services to customers, identifying opportunities to increase sales and revenue
- Maintain a high level of product knowledge, staying up-to-date with new and existing products and services
What We Offer
- A competitive hourly rate of £12.34 p/h, plus 20% on target commission
- Online GP – Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us
- Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly
- Huge discounts of EE & BT products, including your Mobile and Broadband – saving you hundreds of pounds every year
- Support in carving your own career path, with opportunities for development and progression
- Season Ticket Travel Loan – Giving you the funds to pay for your travel to and from work up front, making a difference where it counts
- Volunteering days, so you can give back to your local community
- Optional Private Healthcare and Dental, to protect you and your family
Why Join Us?
At EE Retail, we pride ourselves on our commitment to our customers and our employees. We offer a supportive and inclusive work environment, with opportunities for growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we would love to hear from you.
