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Administrative Assistant

2 months ago

Shrewsbury, Shropshire, United Kingdom The Shrewsbury and Telford Hospital NHS Trust Full time
Job Title: Clerical Officer

We are seeking a highly organized and detail-oriented Clerical Officer to join our team at The Shrewsbury and Telford Hospital NHS Trust. As a key member of our Emergency Department Reception and Ward Clerk team, you will provide administrative support to ensure the smooth operation of our services.

Key Responsibilities:

  • Provide clerical, administrative, and information technology support to the Emergency Department
  • Assist with the booking in of patients, patients being treated and cared for within the department
  • Provide information to patients, relatives, and internal and external agencies on A&E status
  • Work collaboratively with the team to ensure the delivery of high-quality patient care
  • Be flexible and adaptable to meet the changing needs of the department

Requirements:

  • Experience of delivering a high standard of customer service in a customer-facing role
  • Good IT skills and ability to remain calm under pressure
  • Positive attitude and strong communication skills
  • Ability to work a 24-hour varied shift pattern, including days, evenings, weekends, and bank holidays

About Us:

The Shrewsbury and Telford Hospital NHS Trust provides 24-hour emergency care to the people of Shropshire and Mid Wales. We are committed to delivering high-quality patient care and are looking for individuals who share our values and are passionate about making a difference.

What We Offer:

  • Full training and development opportunities
  • A supportive and collaborative team environment
  • The opportunity to work in a dynamic and fast-paced environment

How to Apply:

If you are a motivated and organized individual who is passionate about delivering excellent patient care, please submit your application. We look forward to hearing from you.