Current jobs related to Desktop Support Engineer - Hemel Hempstead, Hertfordshire - NEC Software Solutions

  • Desktop Support Specialist

    1 week ago

    Hemel Hempstead, Hertfordshire, United Kingdom NEC Full time

    Job SummaryThe Desktop Support Specialist will provide technical assistance to NEC employees, ensuring optimal workstation performance and resolving hardware and software issues in a timely and accurate fashion.Key Responsibilities:Respond to and resolve IT support requests via phone, email, or in-person.Troubleshoot and resolve hardware and software issues...

  • Senior Instrumentation Engineer

    6 days ago

    Hemel Hempstead, Hertfordshire, United Kingdom CV-Library Full time

    Job Summary:We are seeking a highly skilled Senior Instrumentation Engineer to join our team at CV-Library. As a Senior Instrumentation Engineer, you will be responsible for managing and delivering engineering project work, including projects ranging from office-based desktop studies and proposals to the full design, procurement, and coordination and site...

  • Second Line Technical Support Specialist

    2 weeks ago

    Hemel Hempstead, Hertfordshire, United Kingdom Thermo Fisher Scientific Full time

    Job Title: 2nd Line Deskside/Desktop Support EngineerThermo Fisher Scientific is seeking a skilled 2nd Line Deskside/Desktop Support Engineer to join our team. As a key member of our IT department, you will be responsible for providing technical support to our colleagues at our Basingstoke and Hemel Hempstead sites.Key Responsibilities:Provide hardware and...

  • IT Support Specialist

    3 weeks ago

    Hemel Hempstead, Hertfordshire, United Kingdom Optoma Full time

    About OptomaOptoma is a leading provider of innovative visual display solutions for various industries. As a global company, we strive to deliver exceptional products and services that captivate, inspire, and connect people worldwide.Job SummaryWe are seeking a highly skilled and motivated 2nd Line IT Engineer to join our team in Hemel Hempstead, Herts. As a...

  • IT Support Specialist

    3 weeks ago

    Hemel Hempstead, Hertfordshire, United Kingdom Optoma Full time

    About OptomaOptoma is a leading provider of innovative visual display solutions for various industries. As a global company, we strive to deliver exceptional products and services that captivate, inspire, and connect people worldwide.Job SummaryWe are seeking a highly skilled and motivated 2nd Line IT Engineer to join our team in Hemel Hempstead, Herts. As a...

  • Senior Instrumentation Engineer

    1 month ago

    Hemel Hempstead, Hertfordshire, United Kingdom DCV Technologies Full time

    Job Title: Senior Instrumentation EngineerWe are seeking a highly skilled Senior Instrumentation Engineer to join our team at DCV Technologies. As a Senior Instrumentation Engineer, you will be responsible for managing and delivering engineering project work related to refined oil and natural gas pipelines, storage sites, road & rail terminals, and...

  • Senior Instrumentation Engineer

    4 weeks ago

    Hemel Hempstead, Hertfordshire, United Kingdom DCV Technologies Full time

    Job Title: Senior Instrumentation EngineerWe are seeking a highly skilled Senior Instrumentation Engineer to join our team at DCV Technologies. As a Senior Instrumentation Engineer, you will be responsible for managing and delivering engineering project work related to refined oil and natural gas pipelines, storage sites, road & rail terminals, and...

  • Senior Instrumentation Engineer

    1 month ago

    Hemel Hempstead, Hertfordshire, United Kingdom DCV Technologies Full time

    Job Title: Senior Instrumentation EngineerWe are seeking a highly skilled Senior Instrumentation Engineer to join our team at DCV Technologies. As a Senior Instrumentation Engineer, you will be responsible for managing and delivering engineering project work related to refined oil and natural gas pipelines, storage sites, road & rail terminals, and...

  • Senior Instrumentation Engineer

    4 weeks ago

    Hemel Hempstead, Hertfordshire, United Kingdom DCV Technologies Full time

    Job Title: Senior Instrumentation EngineerWe are seeking a highly skilled Senior Instrumentation Engineer to join our team at DCV Technologies. As a Senior Instrumentation Engineer, you will be responsible for managing and delivering engineering project work related to refined oil and natural gas pipelines, storage sites, road & rail terminals, and...

  • Enterprise Systems Administrator

    3 weeks ago

    Hemel Hempstead, Hertfordshire, United Kingdom Hamilton Barnes Associates Limited Full time

    Desktop Support EngineerHamilton Barnes Associates Limited is seeking an experienced Desktop Support Engineer to join their team. As a key member of the IT department, you will be responsible for ensuring the smooth operation of desktop systems and providing technical support to end-users.Key Responsibilities:Installation and configuration of laptops and...

  • Enterprise Systems Administrator

    3 weeks ago

    Hemel Hempstead, Hertfordshire, United Kingdom Hamilton Barnes Associates Limited Full time

    Desktop Support EngineerHamilton Barnes Associates Limited is seeking an experienced Desktop Support Engineer to join their team. As a key member of the IT department, you will be responsible for ensuring the smooth operation of desktop systems and providing technical support to end-users.Key Responsibilities:Installation and configuration of laptops and...

  • Enterprise Systems Administrator

    3 weeks ago

    Hemel Hempstead, Hertfordshire, United Kingdom Hamilton Barnes Associates Limited Full time

    Desktop Support EngineerHamilton Barnes Associates Limited is seeking an experienced Desktop Support Engineer to join their team. As a key member of the IT department, you will be responsible for ensuring the smooth operation of our desktop infrastructure.Key Responsibilities:Installation and configuration of laptops and desktopsTechnical support and...

  • Enterprise Systems Administrator

    2 weeks ago

    Hemel Hempstead, Hertfordshire, United Kingdom Hamilton Barnes Associates Limited Full time

    Desktop Support EngineerHamilton Barnes Associates Limited is seeking an experienced Desktop Support Engineer to join their team. As a key member of the IT department, you will be responsible for ensuring the smooth operation of our desktop infrastructure.Key Responsibilities:Installation and configuration of laptops and desktopsTechnical support and...

  • IT Infrastructure Specialist

    4 weeks ago

    Hemel Hempstead, Hertfordshire, United Kingdom Hamilton Barnes Associates Limited Full time

    Desktop Support EngineerHamilton Barnes Associates Limited is seeking an experienced Desktop Support Engineer to join their team. As a key member of the IT department, you will be responsible for providing technical support and maintenance for desktop computers, laptops, and other related equipment.Key Responsibilities:Installation and configuration of...

  • IT Infrastructure Specialist

    4 weeks ago

    Hemel Hempstead, Hertfordshire, United Kingdom Hamilton Barnes Associates Limited Full time

    Desktop Support EngineerHamilton Barnes Associates Limited is seeking an experienced Desktop Support Engineer to join their team. As a key member of the IT department, you will be responsible for providing technical support and maintenance for desktop computers, laptops, and other related equipment.Key Responsibilities:Installation and configuration of...

  • Senior Instrumentation Engineer

    4 weeks ago

    Hemel Hempstead, Hertfordshire, United Kingdom ZipRecruiter Full time

    Job Title: Senior Instrumentation EngineerWe are seeking a highly skilled Senior Instrumentation Engineer to join our team. As a key member of our project delivery team, you will be responsible for managing and delivering engineering project work related to refined oil and natural gas pipelines, storage sites, road & rail terminals, and associated...

  • Senior Instrumentation Engineer

    4 weeks ago

    Hemel Hempstead, Hertfordshire, United Kingdom ZipRecruiter Full time

    Job Title: Senior Instrumentation EngineerWe are seeking a highly skilled Senior Instrumentation Engineer to join our team. As a key member of our project delivery team, you will be responsible for managing and delivering engineering project work related to refined oil and natural gas pipelines, storage sites, road & rail terminals, and associated...

  • Senior Instrumentation Engineer

    1 month ago

    Hemel Hempstead, Hertfordshire, United Kingdom ZipRecruiter Full time

    Job Title: Senior Instrumentation EngineerWe are seeking a highly skilled Senior Instrumentation Engineer to join our team. As a key member of our project delivery team, you will be responsible for managing and delivering engineering project work related to refined oil and natural gas pipelines, storage sites, road & rail terminals, and associated...

  • Senior Instrumentation Engineer

    1 month ago

    Hemel Hempstead, Hertfordshire, United Kingdom ZipRecruiter Full time

    Job Title: Senior Instrumentation EngineerWe are seeking a highly skilled Senior Instrumentation Engineer to join our team. As a key member of our project delivery team, you will be responsible for managing and delivering engineering project work related to refined oil and natural gas pipelines, storage sites, road & rail terminals, and associated...

  • Senior Instrumentation Engineer

    3 weeks ago

    Hemel Hempstead, Hertfordshire, United Kingdom ZipRecruiter Full time

    Job DescriptionWe are seeking a highly skilled Senior Instrumentation Engineer to join our team. As a key member of our project delivery team, you will be responsible for managing and delivering engineering project work related to refined oil and natural gas pipelines, storage sites, road & rail terminals, and associated facilities.Key...

Desktop Support Engineer

2 months ago

Hemel Hempstead, Hertfordshire, United Kingdom NEC Software Solutions Full time
Job Description

Job Title: Technical Support Specialist

Job Summary:

We are seeking a highly skilled Technical Support Specialist to join our team at NEC Software Solutions. As a Technical Support Specialist, you will be responsible for providing technical support and assistance to our employees, ensuring that they have the necessary tools and resources to perform their jobs efficiently.

Key Responsibilities:

  • Technical Support:
    • Respond to and resolve technical issues and requests in a timely and accurate manner.
    • Troubleshoot and resolve hardware and software issues on desktops, laptops, and mobile devices.
    • Install, configure, and maintain operating systems and software applications.
    • Set up and troubleshoot network connectivity issues.
    • Assist with printer and peripheral device setup and troubleshooting.
  • User Assistance:
    • Provide user guidance and training on using software applications and systems.
    • Offer technical assistance to non-technical end-users in a clear and user-friendly manner.
    • Address user questions and concerns, ensuring a positive customer service experience.
  • Hardware Maintenance:
    • Perform hardware upgrades, repairs, and replacements as needed.
  • Software Management:
    • Assist with software installations, updates, and patches.
    • Troubleshoot and resolve software-related issues.
  • Documentation:
    • Maintain accurate records of technical requests, resolutions, and hardware/software inventory through the use of Ivanti ISM.
    • Create and update user guides, knowledge base articles, and documentation as necessary.
  • Collaboration:
    • Collaborate with wider teams for problem resolution and technology enhancements.

Requirements:

  • Desirable Qualifications:
    • Microsoft Certified: Windows 10
    • Microsoft 365 Certified: Modern Desktop Administrator Associate
  • Work Experience:
    • Demonstrable experience in desktop support or desk-side user support.
    • Working technical knowledge of current protocols, operating systems, and standards.
    • Ability to operate tools, components, and peripheral accessories.
    • Software and Hardware Troubleshooting
    • Windows 10/11 and Microsoft Office (M365)
    • Experience with InTune
    • Eligible for UK Security Clearance
    • Good communication (both verbal and written) skills
    • PowerShell Experience would be advantageous in this role
    • Planning and organisation skills and administration management, including the ability to manage time effectively, set priorities appropriately, schedule calls
    • Able to operate effectively in a team environment with both technical and non-technical team members
    • Able to operate with minimal supervision
    • Able to operate within customer-standard operating procedures

Additional Information:

We pride ourselves in offering an excellent benefits package, including an above-average pension scheme. When you join the team at NEC Software Solutions, you are provided with the following:

  • Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost)
  • 25 days paid holiday with the option to buy/sell (FTE)
  • 4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an additional cost)
  • A Group Pension Plan with fantastic employer contributions up to a maximum of 8.5%
  • A selection of flexible benefits to suit your individual needs
  • All colleagues get free access to LinkedIn Learning. Over 15,000 courses covering a huge breadth of subjects. Learn about what you like, when you like, how you like.

Equal Opportunities Employer:

NEC Software Solutions is an equal opportunities employer, welcoming applications from all communities. If you require any reasonable adjustments or have specific accessibility needs during the recruitment or interview process, please feel free to share these with us. We are committed to ensuring an inclusive and accommodating experience for all candidates.

About Us:

We're NEC Software Solutions (part of global tech giant NEC Corporation). While you read this ad, our software is helping to dispatch ambulances, support families, keep trains on the move, locate missing people, and even test the hearing of newborn babies.

Working with us, you'll be helping our 3,000+ employees push the boundaries of what's possible and support amazing public services.

We work with governments, hospitals, police forces, housing providers, local authorities, and more. We help them pay financial support faster, speed up treatments for patients, and respond to emergencies in the right way. The more we do, the more our customers can do for others. And together, we make a world of difference.

We'd love your help. And we'll support you all the way.