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ICT Support Specialist

2 months ago

Willesborough, Kent, United Kingdom Xact Placements Limited Full time

Xact Placements Limited is seeking a highly skilled ICT Technician to join our team in Kent.

About the Role

The successful candidate will be responsible for the maintenance and support of all IT hardware and services across the school, ensuring the highest standards of ICT provision.

Main Responsibilities

  • Technical Support: Provide efficient technical solutions to settle and manage any technical issues that impact operations.
  • Hardware Installation and Repair: Install and repair computers, printers, and other equipment with standardized applications and networking software.
  • Network and Desktop Services: Complete a wide range of technical duties related to the computer network and desktop services, including installation, upgrading, and troubleshooting.

Requirements

  • Experience: 2+ years' similar experience, ideally within education.
  • Customer Service: Excellent customer service and communication skills.
  • Technical Skills: High-level knowledge of common user applications and skilled in using Office 365.
  • Technical Expertise: Skilled in upholding the quality of school computer equipment, installing new and existing software across the network, and supplying technical support for users.