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Digital Platform Manager
2 months ago
About Kinvr Digital
Kinvr Digital is a leading digital solutions provider that has partnered with a renowned high-end housewares design and innovation company. We are seeking a highly skilled Digital Platform Manager to join our team.
About the Role
The successful candidate will be responsible for overseeing the online customer journey, website optimization, and budget management. They will utilize analytics tools to measure performance and advise on and implement our direct-to-consumer strategy in conjunction with our US e-commerce team.
Key Responsibilities
- Take full responsibility for the website's performance, including profitability, advertising spend, and operational improvements.
- Drive revenue growth to achieve sales and margin targets by executing strategies focused on areas like conversion rates, traffic, SEO/SEM, and digital advertising.
- Collaborate on the direct-to-consumer strategy, aligning regional and global goals.
- Lead the implementation of frontend website enhancements while coordinating backend service optimizations to increase traffic, conversions, and customer satisfaction.
- Partner with the supply chain team to ensure optimal online stock availability.
- Work closely with the marketing department to create a cohesive sales and marketing strategy, with a focus on email campaigns and new product launches.
- Act as the in-house expert on Shopify+ and related website applications, sharing knowledge and providing guidance across teams.
- Manage the promotional calendar, ensuring the timely execution of campaigns.
- Oversee external agencies, particularly those focusing on SEO/SEM efforts.
- Present performance reports and strategic plans to key stakeholders within the organization.
Requirements
- Hands-on experience with the Shopify platform and related apps, such as Matrixify, Script Editor, Shopify Flow, and Langshop.
- Strong track record in managing website development projects.
- Advanced analytical skills, with proven experience using Google Analytics and Shopify Analytics.
- Knowledge of frontend development languages (HTML, CSS, JavaScript) preferred, including Liquid.
- Experience managing multilingual websites is a plus.
- Proficient in Excel with expertise in handling large data sets.
- Highly organized and detail-oriented, with a focus on action and execution.
- Excellent teamwork, planning, and project management skills.
What We Offer
- 20 days of annual leave, plus public holidays (increases to 25 with service length)
- Birthday leave
- Stakeholder pension scheme*
- Private health insurance*
- Life assurance*
- Career development planning*
- Flexible working options*
- Time off in lieu system*
- Generous discount scheme for friends and family*
- On-site parking
- Wellness programs, including counseling services
- Lunchtime tai-chi sessions
- On-site gym access
- Ping pong facilities and cricket club membership
- Free monthly staff lunches
- Complimentary snacks, fruit, and beverages
*Terms apply to certain benefits