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Porter - Newport

2 months ago

Newport, Newport, United Kingdom The Celtic Collection Full time
Role Overview

We are seeking a skilled and friendly Porter to join our Concierge team at The Celtic Collection. As a key member of our team, you will provide exceptional guest service, ensuring a warm and welcoming experience for our visitors.

Key Responsibilities
  • Provide personalized service to all guests, achieving the highest level of guest satisfaction.
  • Act as a representative of The Celtic Collection, embodying our values and standards.
  • Ensure a smooth and efficient check-in and check-out process for guests.
  • Assist with guest inquiries, resolving issues promptly and professionally.
  • Collaborate with colleagues to maintain a clean and organized environment.
Requirements

To be successful in this role, you will need:

  • Excellent communication and interpersonal skills.
  • A friendly and approachable demeanor.
  • Ability to work in a fast-paced environment.
  • Good levels of English.
  • A full driving license.
What We Offer

As an employee of The Celtic Collection, you can enjoy a range of benefits, including:

  • Free parking while on duty.
  • Lifestyle and retail discounts for you and your family.
  • Opportunities for career development and growth.
About Us

The Celtic Collection is a prestigious portfolio of unique hotels and event venues, offering a range of luxury experiences for our guests. We pride ourselves on delivering exceptional service and creating unforgettable memories for our visitors.