Senior Manager of Landscape Commerce

1 month ago

East London, United Kingdom Fresh Horticultural Careers Full time

Position: Commercial Landscape Operations Manager

Join a vibrant and innovative team at Fresh Horticultural Careers, where we focus on delivering exceptional landscaping solutions for both commercial and residential projects. This role presents an excellent opportunity for career advancement within a supportive environment.

  • Collaborate closely with the executive team, including Managing Directors and Accounts Managers, to foster a safe and productive workplace.
  • Serve as a key member of the upper management team, contributing to strategic decision-making alongside Company Directors.
  • Oversee the operations and administrative functions of the Commercial Department.
  • Manage the company’s commercial processes by coordinating with Project Co-Ordinators and maintaining effective communication with Project Managers and Site Managers to ensure timely and high-quality project delivery.
  • Facilitate clear and effective communication to ensure the safe and efficient execution of projects.
  • Work alongside Project Managers and the Accounts Manager to analyze project costs, aiming for reliable and profitable revenue generation while preparing financial forecasts.
  • Lead the pricing process for valuations and variations, ensuring accurate invoicing through collaboration with the Accounts Manager and Project Managers.
  • Review and endorse Risk Assessments and Method Statements (RAMS) to uphold safety standards.
  • Collaborate with Company Directors and external consultants to develop and implement policies related to Health and Safety, Corporate Responsibility, Environmental Practices, Equal Opportunities, and Anti-Fraud & Bribery.
  • Partner with the Quality Management Team to establish and uphold the company’s quality assurance policies.
  • Participate in project progress meetings, ensuring that minutes are documented and shared with relevant team members.
  • Engage in pricing and negotiating contracts during the tendering process.
  • Coordinate with external web support to keep the company website updated.
  • Work closely with Project Managers to develop project timelines and inform the Accounts Manager about project statuses for effective cash flow management.
  • Maintain positive communication with client representatives to ensure services meet their expectations.
  • Process data from Site Engineers or Project Managers to generate client valuations and manage disputes regarding invoices.
  • Verify subcontractor valuations and oversee the payment process, ensuring accuracy and compliance.
  • Supervise and validate surveys conducted by Site Engineers and Project Managers.
  • Assess changes in project scope since the tender stage to identify potential variations, instructing Site Engineers and Project Managers to document these changes for client approval.
  • Act as the primary purchaser for the company, issuing purchase orders and guiding others in their use.
  • Direct the process of obtaining quotes and specifications from suppliers, ensuring client approval before facilitating communication regarding payments and logistics.
  • Manage the procurement process, ensuring that subcontractor competency questionnaires are completed prior to engagement.
  • Evaluate subcontractor performance post-completion to inform future hiring decisions.
  • Authorize supplier invoices monthly, providing explanations for any discrepancies to the Accounts Manager.
  • Ensure accurate completion of Pre-Qualification Questionnaires (PQQs), delegating tasks to Project Co-Ordinators as necessary.
  • Engage in negotiations with clients regarding contract terms before project commencement.
  • Compile and submit client quotations by specified deadlines, or communicate non-participation in tendering.
  • Instruct site engineers and Document Controllers to gather measurements for valuations and variations.
  • Collaborate with the Accounts Manager and Quality Management team to maintain data integrity and respond to information requests.
  • Utilize feedback to guide discussions with upper management on process improvements, ensuring a focus on customer satisfaction.
  • Document new projects for the company portfolio and coordinate with third-party web developers for updates.
  • Lead staff appraisal processes in conjunction with the Accounts Manager, reporting to Managing Directors.
  • Determine wage caps for site operatives in collaboration with upper management, overseeing all adjustments.
  • Authorize staff leave requests, ensuring adequate staffing levels.
  • Review and approve staff expense claims.
  • Make final decisions on hiring site operatives and salary adjustments, collaborating with upper management on office staff and Project Manager recruitment.
  • Adhere to the grievance process as outlined in the staff handbook as a senior management member.
  • Address disciplinary matters involving site operatives in coordination with the Office Manager and Project Managers, following established procedures.
  • Identify training needs and qualifications for staff in collaboration with upper management, ensuring compliance with health and safety requirements.
  • Continuously promote a positive work environment to support the well-being of all staff and maintain a strong organizational culture.

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