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House Manager

2 months ago

Bristol, Bristol, United Kingdom McCarthy Stone Full time
{"title": "House Manager Role Overview", "content": "McCarthy Stone: A Leader in Retirement Living

We are seeking a highly skilled and customer-focused House Manager to join our team at Brook Court in Bradley Stoke, Bristol. As a House Manager, you will be responsible for delivering exceptional customer service and ensuring the smooth operation of our retirement community.

Key Responsibilities:
  • Welcoming new homeowners and providing a warm and welcoming environment
  • Providing professional front-of-house service and dealing with visitors in a friendly and courteous manner
  • Being the first point of contact for homeowners and offering support and advice as needed
  • Working collaboratively with partners and suppliers to ensure the efficient running of the estate
  • Managing the development's gardens and grounds to provide a safe and secure environment for homeowners
  • Facilitating social interaction and helping homeowners to enjoy retirement living to the full
  • Ensuring compliance with health and safety requirements
Requirements:
  • Excellent communication skills and a "can-do" attitude
  • Extensive experience in a customer service-oriented role
  • A professional approach with high-quality standards
  • Ability to thrive in a busy and varied role
  • Resilience and effective problem-solving skills
  • Awareness of basic health and safety principles
  • Good computer literacy, including Microsoft Word and Outlook
  • Previous or current work-based first aid qualifications an advantage
About McCarthy Stone:

We are a leading provider of retirement living solutions, committed to delivering exceptional customer service and creating a warm and welcoming community for our homeowners. As a House Manager, you will be part of a dynamic team that is passionate about making a difference in the lives of our residents.

We celebrate diversity and promote equality and inclusion amongst our colleagues. We welcome applications from all, regardless of personal characteristics or background.

", "call_to_action": "If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity."}