Consumer Duty Document Reviewer

2 months ago


Gloucester, Gloucestershire, United Kingdom AXA Group Full time
About the Role

We are seeking a highly skilled Consumer Duty Document Reviewer to join our team at AXA Commercial. As a key member of our Schemes & Delegated Authority (SDA) team, you will play a critical role in delivering our Consumer Duty implementation strategy.

Key Responsibilities
  • Review and improve delegated authority documentation to enhance customer understanding and mitigate risk of harm.
  • Collaborate with stakeholders to ensure revised documents meet internal and external requirements, aligned with AXA Commercial best practice standards.
  • Develop a deep understanding of regulatory requirements and apply knowledge to drive change and improvement.
  • Work autonomously to meet project milestones and deliver high-quality results.
  • Build and maintain strong relationships with internal and external partners.
Requirements
  • Expertise in analysing and interpreting complex policy wordings, guides, and documentation.
  • Understanding of regulatory requirements associated with Consumer Duty and ability to identify and apply necessary changes.
  • Thorough knowledge of commercial insurance market and processes, including legislative and regulatory requirements.
  • Proven experience in technical underwriting scenarios within a commercial environment.
  • High level of attention to detail and accuracy, with ability to work collaboratively and autonomously.
What We Offer
  • Competitive annual salary of up to £60,000 dependent on experience.
  • Discretionary company and performance-based bonus.
  • Contributory pension scheme with up to 12% employer contributions.
  • Life Assurance with up to 10 x annual salary.
  • 25 days annual leave plus Bank Holidays.
  • Opportunity to buy or sell up to 5 extra days leave.


  • Gloucester, Gloucestershire, United Kingdom AXA Group Full time

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