Current jobs related to Neighbourhood Officer - Andover, Hampshire - Aster Group

We are seeking a skilled Neighbourhood Officer to join our Hampshire team, working in and around the Andover area. As a key member of our team, you will provide an effective and flexible landlord service to our customers, building communities they are proud to live in.

• Manage properties, dealing with all aspects of tenancy and estate management, using a risk-based approach.
• Work closely with customers daily, supporting them with tenancy enquiries and addressing tenancy breaches, creating action plans and enforcing tenancy conditions.
• Conduct neighbourhood inspections, liaising with relevant colleagues to remedy any repairs or maintenance.

• Experience in a customer-facing role, with a strong approach to daily challenges.
• Tenancy and estate management experience, with a good knowledge of housing practice and legislation.
• Ability to flexibly respond to unplanned situations, with confidence to think on your feet and problem-solve in the moment.
• Excellent communication skills, with the ability to work at pace and handle challenging situations with a wide variety of customers.
• Organised and able to manage and prioritise a diverse workload with competing demands.
• Proficient user of IT, including the Microsoft office suite.
• Full UK driving licence and access to a vehicle for work purposes.

• A competitive salary and benefits package.
• Opportunities for career development and growth.
• A supportive and inclusive work environment.
• Flexible working arrangements, where possible.
• A range of employee benefits, including a health cash plan and enhanced leave.