Product Risk Analyst

1 month ago


London, Greater London, United Kingdom TikTok Full time
About the Team

The Emerging Risks team is at the forefront of identifying and evaluating new trends and behaviors that may pose safety concerns to our users and platform.

The Product Operations role is a critical link between product strategy and business requirements. As a Product Operations Analyst, you will work closely with Product Managers, Engineers, Policy, Operations, and other teams to assess growing risks and trends on Livestream.

You will be responsible for managing internal and external escalations, using analytical skills and data to identify leading drivers, measure impact, and drive product solutions.

Responsibilities:
  1. Analyze and investigate emerging risks and trends on Livestream, conduct Root Cause Analyses (RCA) to identify gaps and loopholes in systems and processes, and develop or implement enforcement strategies to mitigate the risks.
  2. Manage internal and external escalations, quantify the impact and size, triage with relevant stakeholders such as Product, Policy, Ops, Engineering, Modeling, etc., and ensure the resolution and mitigation of the risk.
  3. Evaluate early detection of risks and trends, and improve earlier or prevention of future risks and trends.
  4. Execute internal operational processes, identify inefficiencies, and collaborate with cross-functional partners to optimize workflows.
Requirements:
  • Bachelor's degree or above, or equivalent experience in product operations, program management, or insights and analytics.
  • Quantitative and qualitative data-oriented, with the ability to identify product and business problems and solutions from data.
  • Demonstrated strong logical thinking ability, including experience in breaking down complex problems.
  • Experience in SQL and spreadsheet software.
  • Experience working with a platform product such as short video, live broadcast, e-commerce, and other Internet platforms.
About TikTok

TikTok recognizes that keeping our platform safe for our communities is a challenging task that requires a high level of expertise and dedication. We are committed to the wellbeing of all our employees and provide comprehensive and evidence-based programs to promote and support physical and mental wellbeing throughout each employee's journey with us.


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