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Sales Associate

2 months ago

Chelsea, Greater London, United Kingdom REISS Full time

About Us

At Reiss, we're committed to delivering exceptional customer experiences and driving business growth. Our retail teams are the face of our brand, and we're looking for talented individuals to join our Brompton Road store as Sales Associates.

Key Responsibilities

  • Customer Service: Provide premium customer service, responding to customer inquiries, and resolving issues in a timely and professional manner.
  • Product Knowledge: Develop in-depth knowledge of our products, including features, benefits, and styling advice.
  • Visual Standards: Maintain visual standards in the store, including merchandise displays and store appearance.
  • Teamwork: Collaborate with the management team to achieve sales and operational goals.

Requirements

  • Customer Focus: A passion for delivering exceptional customer experiences and a willingness to go above and beyond to meet customer needs.
  • Product Knowledge: Previous experience in a customer-facing environment, preferably in a retail or luxury goods setting.
  • Communication Skills: Excellent communication and interpersonal skills, with the ability to work effectively with customers, colleagues, and management.
  • Flexibility: Ability to work in a fast-paced retail environment, with flexibility to adapt to changing priorities and demands.

What We Offer

  • Seasonal Business Wear Allowance: A generous allowance to support your professional development and appearance.
  • Employee Discount: Enjoy exclusive discounts on our products and services.
  • Rewarding Commission Structure: Earn a competitive commission on sales, with opportunities to grow your earnings.
  • Wellbeing and Financial Support: Access to our Employee Assistance Programme, providing support for your physical and mental wellbeing.
  • Low Monthly Cost Health Support: Enjoy low-cost health support through our medical cash plan.
  • Fitness Discounts: Take advantage of exclusive discounts on fitness services and products.
  • Family-Friendly Policies: Enjoy enhanced parental pay and a range of family-friendly policies.
  • Annual Leave: Enjoy 23 days annual leave, increasing to 25 days after 2 years' service.
  • Employee Referral Scheme: Refer friends and family to join our team and earn rewards.
  • Career Development Opportunities: Access to training and development opportunities to support your career growth.