Service Accounts Financial Administrator
13 hours ago
We are seeking a highly skilled and experienced Service Accounts Financial Administrator to join our team at Multistaff Recruitment Solutions Ltd.
Key Responsibilities:- Provide administrative support to the ASA department and where applicable, the business.
- Handle all relevant internal and external customer interactions, including invoicing for works completed, managing customer accounts, and dealing with customer enquiries.
- Work effectively in a fast-paced environment, multitasking with minimal errors.
- Bulk uploads, back office functions, and handling of invoices from 3rd Parties.
- Completion of daily billings for customer accounts, refunds, and statements.
- Contribute to a positive and supportive team culture.
- IT literate with previous financial administration experience and preferably with experience of SAP & CRM.
- Committed and highly self-motivated.
- Demonstrate a flexible approach to changing business needs.
- Communicate skills and handle ever-changing workloads & deadlines.
- Good level of education with Maths and English GCSE at Grade C or above (or equivalent).
- Demonstrate knowledge of relevant products, processes, and systems.
- Ensure daily billings are completed to a high standard to prevent revenue loss.
- Ensure timely and accurate administration of all invoices & payment information to a wide range of customers.
- Recover debt on behalf of the service department and make necessary debt calls to customers.
- Secure payments, cancellations, and complete them.
- Handle all relevant internal and external customer interactions, including emails and calls.
- Deliver daily administrative tasks and report data.
- 40 hours per week.
- Monday to Friday, 8am to 5pm.
- £12.62 per hour, rising to £13.00 per hour after 12 weeks.
- Overtime available.
- 1.5 times after 40 hours, Monday to Saturday.
- Double time for Sundays and Bank Holidays.
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