Service Accounts Financial Administrator

13 hours ago


Worcester, Worcestershire, United Kingdom Multistaff Recruitment Solutions Ltd Full time
Service Accounts Financial Administrator

We are seeking a highly skilled and experienced Service Accounts Financial Administrator to join our team at Multistaff Recruitment Solutions Ltd.

Key Responsibilities:
  • Provide administrative support to the ASA department and where applicable, the business.
  • Handle all relevant internal and external customer interactions, including invoicing for works completed, managing customer accounts, and dealing with customer enquiries.
  • Work effectively in a fast-paced environment, multitasking with minimal errors.
  • Bulk uploads, back office functions, and handling of invoices from 3rd Parties.
  • Completion of daily billings for customer accounts, refunds, and statements.
  • Contribute to a positive and supportive team culture.
Requirements:
  • IT literate with previous financial administration experience and preferably with experience of SAP & CRM.
  • Committed and highly self-motivated.
  • Demonstrate a flexible approach to changing business needs.
  • Communicate skills and handle ever-changing workloads & deadlines.
  • Good level of education with Maths and English GCSE at Grade C or above (or equivalent).
Additional Tasks/Responsibilities:
  • Demonstrate knowledge of relevant products, processes, and systems.
  • Ensure daily billings are completed to a high standard to prevent revenue loss.
  • Ensure timely and accurate administration of all invoices & payment information to a wide range of customers.
  • Recover debt on behalf of the service department and make necessary debt calls to customers.
  • Secure payments, cancellations, and complete them.
  • Handle all relevant internal and external customer interactions, including emails and calls.
  • Deliver daily administrative tasks and report data.
Working Hours and Pay:
  • 40 hours per week.
  • Monday to Friday, 8am to 5pm.
  • £12.62 per hour, rising to £13.00 per hour after 12 weeks.
  • Overtime available.
  • 1.5 times after 40 hours, Monday to Saturday.
  • Double time for Sundays and Bank Holidays.


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