Freight Forwarder Customs Manager

4 weeks ago


Hounslow, Greater London, United Kingdom Freightserve Full time
Job Title: Customs & Airfreight Manager

Freightserve is seeking a highly skilled Customs & Airfreight Manager to join our team. As a key member of our operations team, you will be responsible for overseeing our customs and airfreight processes, managing air-freight space, and ensuring continued high levels of service while driving down costs.

Key Responsibilities:
  • Set up and manage our ETSF, AEO, and MOU
  • Manage end-to-end import and export processes and customs entries
  • Liaise with airfreight partners for booking space
  • Manage a team of customs clerks to ensure smooth running of customs processes
  • Ensure compliance with all relevant import and export regulations
  • Act as the main contact point for customs-related matters for the business
  • Design processes and build SOPs, circulate to the business, and ensure they are being followed
  • Obtain required air-freight space, monitoring volumes to ensure no delays or waste of space
  • Liaise with airfreight providers to drive down costs and improve service
  • Manage carriers and handling agents to minimize issues and combat exceptions
  • Report to the business on various topics, such as AKE fill rate and airfreight costs
  • Work with analysts within the team to create relevant and impactful reporting
Requirements:
  • Expert knowledge of imports, exports, and trans-shipments
  • Familiar with multiple customs systems
  • Strong commercial focus and ability to negotiate
  • Experience creating and discharging transit docs (T1 etc.)
  • Strong knowledge of customs processes and systems
  • Proven track record of building and leading a team
  • Experience with bonded goods and bonded clearance
Working Hours:

Monday to Friday, 0900 to 1730

Freightserve is a fast-growing Freight recruitment specialist with a reputation for excellence in the Freight Forwarding and Shipping industry. We are committed to providing our clients with the best possible service and are looking for talented individuals to join our team.



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