Senior Process Improvement Consultant

2 weeks ago

Birmingham, Birmingham, United Kingdom Harcourt Matthews Ltd Full time
About the Role

Harcourt Matthews Ltd is seeking a highly skilled Senior Process Improvement Advisor to lead and manage a newly created team and ensure that new technology or processes are adopted effectively and efficiently across the firm.

The ideal candidate will have a commitment to identifying innovative new ways to deliver services and maintain a reputation for excellence, with a focus on driving and leading adoption of new tools and processes.

Key Responsibilities
  • Support the leadership team to implement their strategies and plans across the firm.
  • Assist on major change initiatives or projects throughout their lifecycles, being accountable for key workstreams and collaborating with a cross-functional team.
  • Independently lead and manage smaller change initiatives or projects of your own.
  • Provide coaching and personal development support for less experienced colleagues.
  • Build and maintain relationships with business areas to which you are aligned, obtaining a deep understanding of their business objectives and roadmap of change initiatives.
  • Conduct analysis and/or research to identify opportunities for business change.
  • Communicate and collaborate effectively with internal and external stakeholders, including senior leadership, business departments, clients, and suppliers.
  • Apply best practices and methodologies for project management, process improvement, and change management, including managing issues or risks.
  • Act as a champion of continuous improvement, innovation, and collaboration across the firm.
Requirements
  • Experience in a similar role, such as a law firm or professional services organization, with responsibility for project management, process improvement, and change management.
  • Accreditations such as Prince2, Agile, LEAN Six Sigma are desired but not necessary.
  • Established leadership skills, with demonstrable coordination and delegation skills and experience in developing team members through training, mentoring, or coaching.
  • Excellent analytical, problem-solving, and decision-making skills, with excellent communication, presentation, and interpersonal skills.
  • Possesses a good understanding of the commercial, organizational, and financial context in which the firm operates.
  • Demonstrates a desire to role model best practices for the team and firm, and proactively identify opportunities for improvement of these in line with the wider team and firm objectives.
What We Offer

Harcourt Matthews Ltd is committed to diversity and inclusion, and we value and encourage applications from all ethnicities and welcome everyone regardless of social background, disability, gender identity, and orientation.

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