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Customer Service Assistant

2 months ago

Rotherham, Rotherham, United Kingdom Career poster Full time

About the Role and You

We're seeking a highly motivated and enthusiastic individual to join our team as an Administrative Assistant. A pleasant and helpful nature is essential to us, and we're looking for someone who enjoys interacting with people and making their day better by solving their problems or frustrations.

The Role

This is an exciting opportunity to support our Customer Service Team, a small but friendly and dedicated group of professionals. As an Administrative Assistant, you will be responsible for providing administrative support to the team, ensuring the smooth operation of our office.

Key Responsibilities:

  • Providing administrative support to the Customer Service Team
  • Assisting with day-to-day office operations
  • Communicating effectively with colleagues and customers
  • Maintaining confidentiality and handling sensitive information
  • Using strong interpersonal skills to build positive relationships
  • Being proactive and organized, with a focus on meeting deadlines
  • Using excellent computer skills, including Microsoft Office and other software
  • Previous telephone work experience is a plus

What We're Looking For:

  • A flexible and cooperative attitude
  • A cheerful and positive disposition
  • Strong organizational and time management skills
  • Excellent communication and interpersonal skills
  • A sound grasp of standard grammar and fluency in written and spoken English