Electrical Support Specialist

6 days ago


Bedford, Bedford, United Kingdom Premier Engineering Full time

Job Title: Technical Support Engineer

Job Type: Full-Time

About Us: Premier Engineering is a leading provider of electrical engineering solutions and advanced technical support services. Our focus is on delivering innovative products and top-tier customer service across a range of industries.

Job Summary: We are seeking a talented and experienced Technical Support Engineer with a strong background in Electrical Engineering to join our team. The ideal candidate will have expertise in electrical systems, troubleshooting, and providing high-quality support.

Key Responsibilities:

  • Provide technical support and troubleshooting for electrical engineering systems, components, and products.
  • Diagnose and resolve electrical issues, both remotely and on-site, ensuring minimal downtime for clients.
  • Assist in the installation, testing, and maintenance of electrical systems, including power supplies, control systems, and electrical panels.
  • Support clients with technical queries related to electrical circuits, wiring schematics, and electrical safety standards.
  • Develop and deliver technical documentation, user guides, and training materials for customers and internal teams.
  • Assist in the design and configuration of custom electrical solutions based on client needs.
  • Stay current with industry standards, new technologies, and best practices in electrical engineering.
  • Participate in on-call support rotations for critical electrical systems and emergency troubleshooting.

Requirements:

  • Degree or diploma in Electrical Engineering or related field.
  • Proven experience as a Technical Support Engineer, Electrical Engineer, or similar role.
  • In-depth knowledge of electrical systems, circuit design, control systems, and industrial electrical components.
  • Experience with electrical troubleshooting tools and equipment (e.g., multimeters, oscilloscopes, PLCs).
  • Familiarity with relevant electrical codes and standards (e.g., NEC, IEC).
  • Strong problem-solving skills with the ability to diagnose complex electrical issues.
  • Experience in using CAD software for electrical design and schematics is a plus.


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