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Care Coordinator
2 months ago
About the Role:
Nurseplus UK Ltd is seeking a highly motivated and organized Care Coordinator to join our team in Bournemouth. As a Care Coordinator, you will be responsible for overseeing the delivery of care services to our clients in the Bournemouth area.
Key Responsibilities:
- Be the primary point of contact for new and existing service users and care workers.
- Effectively handle initial inquiries from prospective service users and their families.
- Roster staff to ensure a safe and efficient delivery of care services to clients.
- Liaise with other professionals involved in service users' care.
- Assist with recruiting new care workers to the team.
- Monitor care workers and conduct regular supervisions and appraisals.
- Support the effective handling of safeguarding, incidents, and complaints as required.
- Ensure the service is operating within the expected standards of the Care Quality Commission (CQC).
Requirements:
- A full UK driving license is essential.
- A good communicator with the ability to build and maintain strong relationships.
- Flexible and able to cope with changing demands and priorities, remaining calm under pressure.
- Well-organized with the ability to multitask.
- A friendly, confident, and helpful telephone manner.
- A strong focus on teamwork and the ability to work independently and apply initiative.
- A positive and focused attitude to enable targets to be met and exceeded.
About Nurseplus UK Ltd:
Nurseplus UK Ltd is a national company with a network of branches across the UK. We are committed to supporting our workforce to ensure they have the right skills to do their job and enable them to develop themselves and their careers.
