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Infrastructure Support Specialist
2 months ago
We are partnering with a leading textiles manufacturing company to seek a skilled Infrastructure Engineer to join their dynamic IT team. This role offers a hybrid working environment, allowing you to work both onsite and remotely, and involves critical 2nd and 3rd line support responsibilities to ensure the seamless operation of their IT infrastructure.
Main Responsibilities:
- Provide 2nd and 3rd line technical support for IT infrastructure, resolving complex issues and ensuring minimal downtime.
- Manage and maintain servers, networks, and storage systems.
- Perform system upgrades, installations, and configurations as required.
- Monitor system performance and optimize for efficiency and reliability.
- Troubleshoot hardware, software, and network problems promptly and effectively.
- Collaborate closely with other IT team members to support ongoing projects and initiatives.
- Develop and maintain comprehensive technical documentation.
Technical Requirements:
- Windows Server
- Office 365
- VMware or Hyper-V virtualization platforms
- Networking technologies (switches, routers, firewalls, VPNs)
- Backup and disaster recovery solutions
- Strong experience with hardware
Benefits:
- Hybrid working options
- Generous holiday allowance of 35 days including bank holidays
- Company pension scheme
- Health and wellness programs
- Opportunities for professional development and career progression
- Supportive and innovative work environment fostering growth and collaboration
