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Spa Operations Manager

2 months ago

Newbury, West Berkshire, United Kingdom The Retreat Elcot Park Full time
Spa Manager Opportunity at The Retreat Elcot Park

We are seeking a highly motivated and experienced Spa Manager to join our team at The Retreat Elcot Park in West Berkshire. As a key member of our Spa team, you will be responsible for ensuring the smooth operation of our state-of-the-art spa facility, providing exceptional customer service, and leading a team of dedicated professionals.

Key Responsibilities:
  • Manage and oversee the day-to-day operations of the spa, ensuring high standards of cleanliness, safety, and customer satisfaction.
  • Lead and motivate a team of spa therapists, providing training and development opportunities to enhance their skills and knowledge.
  • Develop and implement marketing strategies to increase spa revenue and customer engagement.
  • Collaborate with other hotel departments to ensure seamless delivery of spa services and amenities.
  • Monitor and control spa budgets, ensuring efficient use of resources and minimizing waste.
Requirements:
  • Proven experience in spa management, with a strong background in customer service and team leadership.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and customers.
  • Knowledge of health and safety regulations, with a commitment to maintaining a safe and healthy work environment.
  • IOSH/NEBOSH or equivalent health and safety qualification (desirable).
  • Pool Plant Operator Level 3 qualification (desirable).

If you are a motivated and experienced Spa Manager looking for a new challenge, we would love to hear from you. Please submit your CV and a cover letter outlining your experience and qualifications for this exciting opportunity.