Customer Service and Support Specialist

4 weeks ago


Newport, Newport, United Kingdom Celtic Manor Resort Full time

Job Summary

We are seeking a highly organized and detail-oriented individual to join our Sales team as a Sales and Administrative Coordinator. As a key member of our team, you will be responsible for providing exceptional customer service, handling inquiries, and maintaining accurate records.

Key Responsibilities

  • Handle customer inquiries in a timely and efficient manner, ensuring a friendly and professional response.
  • Maintain accurate records and perform administrative tasks, including data entry and document preparation.
  • Take minutes for meetings and produce documentation in a timely and accurate manner.
  • Assist the team with administrative duties, including email management and report preparation.

Requirements

  • Positive and professional approach with exceptional organizational skills.
  • Ability to prioritize tasks and meet deadlines from various stakeholders.
  • First-class multitasking skills with outstanding interpersonal skills.
  • IT literacy and attention to detail are essential for this role.
  • Previous experience in an administrative role is required.

What We Offer

As an employee of The Celtic Collection, you will enjoy a range of benefits, including career development opportunities, lifestyle and retail discounts, and a supportive work environment.

About Us

The Celtic Collection is a prestigious portfolio of unique hotels and event venues, offering luxury escapes, family breaks, and business events. Our team is dedicated to providing exceptional service and creating unforgettable experiences for our guests.



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