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Legal Support Specialist

2 months ago

Eastleigh, Hampshire, United Kingdom Charalle Group Full time
Job Overview

Charalle Group, a leading law firm, is seeking a highly skilled Legal Support Specialist to join their Medical Negligence team in Southampton.

Key Responsibilities:

  • Provide initial advice and guidance to new clients, ensuring a seamless onboarding experience.
  • Act as a primary point of contact and team liaison, responding to client inquiries and ensuring timely communication.
  • Take an active role in client care, collaborating with the team to deliver exceptional service and support.
  • Assist in the preparation of case files, maintaining accurate and up-to-date records.
  • Contribute to the development of strategies to improve client satisfaction and retention.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a team environment.
  • Strong organizational and time management skills.
  • Proficiency in Microsoft Office and case management software.

What We Offer:

  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.