Operational Contact Centre Representative
5 days ago
We are seeking a highly skilled and enthusiastic Operational Contact Centre Agent to join our Customer Management Centre in Yorkshire Water. As a key member of our team, you will play a vital role in providing exceptional customer service and resolving customer queries and issues in a timely and professional manner.
Key Responsibilities- Provide operational resolution to customer queries and issues via phone, email, and social media
- Work closely with colleagues to ensure customer satisfaction and meet business objectives
- Develop and maintain a deep understanding of customer needs and preferences
- Utilize problem-solving skills to resolve complex customer issues
- Collaborate with internal stakeholders to ensure effective communication and issue resolution
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Strong problem-solving and analytical skills
- Proficiency in using computer systems and software
- Adaptability and flexibility to work in a dynamic environment
We offer a comprehensive onboarding and induction program, excellent training and development opportunities, and a competitive salary and benefits package. If you are passionate about delivering exceptional customer service and want to make a real difference in the lives of our customers, we encourage you to apply for this exciting opportunity.
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Operational Contact Centre Representative
1 week ago
Bradford, Bradford, United Kingdom Yorkshire Water Full timeAbout the RoleWe are seeking a highly skilled and enthusiastic Operational Contact Centre Agent to join our Customer Management Centre in Yorkshire Water. As a key member of our team, you will play a vital role in providing exceptional customer service and resolving customer queries and issues in a timely and professional manner.Key ResponsibilitiesProvide...
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Operational Contact Centre Representative
1 week ago
Bradford, Bradford, United Kingdom Yorkshire Water Full timeAbout the RoleWe are seeking a highly skilled and enthusiastic Operational Contact Centre Agent to join our Customer Management Centre in Yorkshire Water. As a key member of our team, you will play a vital role in providing exceptional customer service and resolving customer queries and issues in a timely and professional manner.Key ResponsibilitiesProvide...
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Operational Contact Centre Representative
3 days ago
Bradford, Bradford, United Kingdom Yorkshire Water Full timeAbout the RoleWe are seeking a highly skilled and enthusiastic Operational Contact Centre Agent to join our Customer Management Centre in Yorkshire Water. As a key member of our team, you will be responsible for providing exceptional customer service and resolving customer queries and issues in a timely and professional manner.Key ResponsibilitiesProvide...
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Operational Contact Centre Representative
3 days ago
Bradford, Bradford, United Kingdom Yorkshire Water Full timeAbout the RoleWe are seeking a highly skilled and enthusiastic Operational Contact Centre Agent to join our Customer Management Centre in Yorkshire Water. As a key member of our team, you will be responsible for providing exceptional customer service and resolving customer queries and issues in a timely and professional manner.Key ResponsibilitiesProvide...
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Operational Contact Centre Representative
24 hours ago
Bradford, Bradford, United Kingdom Yorkshire Water Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Operational Contact Centre Agent to join our team at Yorkshire Water. As a key member of our Customer Management Centre, you will play a vital role in providing exceptional customer service and resolving customer queries and issues.Key ResponsibilitiesProvide operational resolution to...
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Operational Contact Centre Representative
21 hours ago
Bradford, Bradford, United Kingdom Yorkshire Water Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Operational Contact Centre Agent to join our team at Yorkshire Water. As a key member of our Customer Management Centre, you will play a vital role in providing exceptional customer service and resolving customer queries and issues.Key ResponsibilitiesProvide operational resolution to...
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Operational Contact Centre Representative
2 weeks ago
Bradford, Bradford, United Kingdom Yorkshire Water Full timeAbout the Role:As a key member of our Customer Management Centre team, you will play a vital role in delivering exceptional customer service and support to our customers across the Yorkshire region. Your primary responsibility will be to provide operational resolution to customer queries and issues, initially through inbound calls, and later through social...
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Operational Contact Centre Representative
2 weeks ago
Bradford, Bradford, United Kingdom Yorkshire Water Full timeAbout the Role:As a key member of our Customer Management Centre team, you will play a vital role in delivering exceptional customer service and support to our customers across the Yorkshire region. Your primary responsibility will be to provide operational resolution to customer queries and issues, initially through inbound calls, and later through social...
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Customer Service Operations Representative
1 month ago
Bradford, Bradford, United Kingdom Yorkshire Water Full timeWelcome to Yorkshire Water! We are thrilled to present opportunities for Customer Service Operations Representatives to become part of our dedicated team. Position Title: Customer Service Operations Representative About Our Organization: At Yorkshire Water, we are committed to providing vital water and wastewater services to millions across the Yorkshire...
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Customer Service Representative
2 weeks ago
Bradford, Bradford, United Kingdom Kings Security Full timeJob SummaryWe are seeking a highly skilled and experienced Customer Service Representative to join our team at Kings Security. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesProvide initial responses to incoming information and enquiries, fully...
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Customer Service Representative
1 week ago
Bradford, Bradford, United Kingdom Kings Security Full timeJob SummaryWe are seeking a highly skilled and experienced Customer Service Representative to join our team at Kings Security. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesProvide initial responses to incoming information and enquiries, fully...
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Customer Service Representative
1 month ago
Bradford, Bradford, United Kingdom First Bus Full timeJob Title: Customer Service Representative Reports to: Operations Manager Location: Bradford Contract Type: Fixed Term Contract Position Overview As Bradford prepares for its transformation into the UK City of Culture, First Bus, the primary public transport provider in the area, is seeking dedicated Customer Service Representatives to...
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Customer Service Representative
1 month ago
Bradford, Bradford, United Kingdom First Bus Full timeJob Title: Customer Service Representative Reports to: Operations Manager Location: Bradford Contract Type: Fixed Term Position Overview As Bradford prepares for its transformation into the UK City of Culture, we at First Bus are seeking dedicated Customer Service Representatives to join our team. These roles are crucial in assisting both our...
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Customer Service Representative
1 week ago
Bradford, Bradford, United Kingdom Kings Security Full time{"Key Responsibilities": "Key ResponsibilitiesProvide initial response to incoming information and enquiries, fully recording events conforming to the IMS drop down system.Answer incoming internal and external calls, ensuring internal customer service standards are met.Be fully conversant and apply all procedures as set out in IMAC manuals, completing...
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Customer Service Representative
1 week ago
Bradford, Bradford, United Kingdom Kings Security Full time{"Key Responsibilities": "Key ResponsibilitiesProvide initial response to incoming information and enquiries, fully recording events conforming to the IMS drop down system.Answer incoming internal and external calls, ensuring internal customer service standards are met.Be fully conversant and apply all procedures as set out in IMAC manuals, completing...
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Travel Centre Team Leader
4 hours ago
Bradford, Bradford, United Kingdom West Yorkshire Combined Authority Full timeJob Title: Travel Centre Team LeaderWe are seeking an experienced and skilled Travel Centre Team Leader to join our team at West Yorkshire Combined Authority.Key Responsibilities:Lead a team of travel centre staff to deliver excellent customer service and supportDevelop and implement effective travel centre operations to meet customer needsCollaborate with...
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Travel Centre Team Leader
6 hours ago
Bradford, Bradford, United Kingdom West Yorkshire Combined Authority Full timeJob Title: Travel Centre Team LeaderWe are seeking an experienced and skilled Travel Centre Team Leader to join our team at West Yorkshire Combined Authority.Key Responsibilities:Lead a team of travel centre staff to deliver excellent customer service and supportDevelop and implement effective travel centre operations to meet customer needsCollaborate with...
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Sales Representative
2 weeks ago
Bradford, Bradford, United Kingdom Keepmoat Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Sales Executive to join our team at Keepmoat. As a Sales Executive, you will play a key role in supporting the growth and success of our business by providing exceptional customer service and driving sales growth.Key ResponsibilitiesProvide professional service to all customers and...
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Sales Representative
2 weeks ago
Bradford, Bradford, United Kingdom Keepmoat Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Sales Executive to join our team at Keepmoat. As a Sales Executive, you will play a key role in supporting the growth and success of our business by providing exceptional customer service and driving sales growth.Key ResponsibilitiesProvide professional service to all customers and...
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Travel Centre Team Leader
2 weeks ago
Bradford, Bradford, United Kingdom West Yorkshire Combined Authority Full timeJob SummaryWe are seeking a highly skilled and experienced Travel Centre Team Leader to join our team at West Yorkshire Combined Authority. As a key member of our team, you will be responsible for leading and managing a team of travel centre staff, ensuring excellent customer service and operational efficiency.Key ResponsibilitiesLead and manage a team of...