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Gatehouse Security Officer
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Gatehouse Security Officer
3 weeks ago
Shrewsbury, Shropshire, United Kingdom Kingdom Services Group Ltd Full timeAbout the RoleWe are seeking a highly skilled and experienced Gatehouse Security Officer to join our team at Kingdom Services Group Ltd. As a key member of our security team, you will be responsible for ensuring the safety and security of our abattoir site in Shrewsbury, Shropshire.Key ResponsibilitiesPatrolling the site to prevent unauthorized access and...
Security Officer
2 months ago
We are seeking a highly skilled and experienced Security Officer to join our team at OCS Group. As a Security Officer, you will play a vital role in maintaining a safe and secure environment for our clients and their customers.
Key Responsibilities- Patrol our premises to prevent incidents and ensure the safety of our clients and their customers.
- Advise tenants on management regulations and provide guidance on security procedures.
- Maintain fire and health and safety regulations, secure the premises, and assist the public and shop mobility as needed.
- Start your shift promptly at the designated time, dressed in full uniform, and maintain a clean, smart, and tidy appearance at all times.
- Be responsible for active communication of shift changes to the on-shift supervisor, including handover of shift keys, PDA, and confirmation of staff and contractors on site.
- Be aware of health and safety procedures and carry out tasks in line with our Health and Safety Policy.
- Be responsible for full comprehensive understanding of fire alarm procedures and act as an evacuation marshal in the event of a major incident.
- Assist tenants on request in the event of an incident, and assist police presence on site as needed.
- Be aware of responsibilities and powers as a member of the security team and know when to hand over to police instruction.
- Diffuse incidents and situations in the malls, and provide first aid if necessary (for certificated first aiders only).
- Control room duties, including answering telephone enquiries, monitoring cameras, radio communication, contractor permits, logbooks, and Building Management Systems.
- On-call duties, scheduled via a rota system and shared equally between those trained.
- Knowledge of in-house radio usage and call signs.
- Responsible for ascertaining all daily requirements and site needs by observing on-site information handover procedures.
- Use patrol monitor (diester) system to assist with accident and incident control and prevention.
- Maintain check calls as required on night shifts.
- Follow through any managerial instructions and ensure all work is carried out in a safe, proper, and thorough manner.
- Maintain confidentiality in all aspects of client and staff information.
- Report anything in need of repair or replacement to the appropriate person.
- Keep your working area and space clean and tidy at all times.
- Be familiar with required care standards regulations governing your job.
- Maintain polite and good communication with colleagues, tenants, and shoppers at all times.
- SIA licence (CCTV & Security Guarding where applicable).
- Experience of working and building partnerships with clients.
- IOSH trained desirable.
- Articulate and able to communicate effectively with clients and IFM teams.
- Organised individual who can demonstrate a record of planning and managing workflows.
- Able to demonstrate an understanding of high-quality service delivery and their impact on this.
- The ability to be agile and flexible to meet the needs and demands of the role.
- Excellent time management, organisation, and focus on ability to prioritise and multitask with clear ability to focus on detail.
- Self-motivation: with the desire to achieve above and beyond expectations.
- Standards: the ability to hold themselves and the team to a world-class standard.
- Optimism & Positivity: face challenges with energy and positivity.
- Accountability: accept responsibility for the outcomes expected of them, both good and developmental.
- Engaged: able to focus their attention on the task at hand without being distracted.
- Integrity: have strong moral values, sincerity, and honesty to allow others to clearly identify with them.
- Respectful: enticing a deep sense of admiration and loyalty in the team.
- Loyalty: demonstrate firm, constant support to the team.
- Emotional intelligence & control: the ability to understand and manage their own emotions, and those of the team.
- Empowerment: entrusting others to make good decisions, giving them the tools and processes to make those choices effective and productive.
