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Automotive Sales Manager

2 months ago


Gloucester, Gloucestershire, United Kingdom Halfords Full time

Job Summary: We are seeking an experienced Automotive Services Manager to join our team at Halfords. As a key member of our sales team, you will be responsible for delivering exceptional customer service and driving sales growth across our automotive services.

About the Role:

  • Proactively engage with customers to build rapport and advise on products and services that meet their needs.
  • Work with a team to deliver sales across the Halfords group, including referrals for services such as Tyres, MOT, and Services.
  • Recommend the right solution for customers, whether it's a repair in our car park, at our Autocentre, or through our Halfords Mobile Expert van.
  • Build strong relationships with colleagues in our Autocentre and Halfords Mobile Expert teams to deliver a seamless customer experience.
  • Meet sales targets and achieve exceptional results through converting conversations into opportunities.

About You:

  • Excellent rapport-building and communication skills.
  • Experience in delivering great face-to-face customer service, ideally in a retail sales or automotive environment.
  • A track record of achieving exceptional results against sales targets.
  • Experience in sharing expertise with others.
  • A keen interest in or experience of working with motoring products and services.

About Halfords:

We are the UK and Ireland's leading retailer of automotive and cycling products and one of the UK's leading MOT, car service, brakes, repairs, and tyres specialists. We are committed to getting the nation safely back on the move.