General Manager

3 weeks ago

Bath, Bath and North East Somerset, United Kingdom South Full time
About the Role

We are seeking a highly motivated and experienced General Manager to join our team in the South West region. As a key member of our leadership team, you will be responsible for driving business growth, improving operational efficiency, and delivering exceptional customer experiences across our venues.

Key Responsibilities
  • Lead and manage a team of venue managers to achieve business objectives and maintain high standards of customer service.
  • Develop and implement strategies to drive revenue growth, improve profitability, and enhance customer engagement.
  • Collaborate with cross-functional teams to ensure seamless operations, effective communication, and timely issue resolution.
  • Monitor and analyze key performance indicators (KPIs) to inform business decisions and drive continuous improvement.
  • Build and maintain strong relationships with stakeholders, including employees, customers, and partners.
Requirements
  • Proven track record of success in a leadership role, with a minimum of 2 years of experience in the leisure, hospitality, or F&B sector.
  • Strong business acumen, with excellent analytical, problem-solving, and decision-making skills.
  • Excellent communication, interpersonal, and leadership skills, with the ability to motivate and inspire teams.
  • Ability to work in a fast-paced environment, with a strong focus on customer satisfaction and employee engagement.
  • Flexibility to work across multiple locations, with a willingness to travel as required.
What We Offer
  • Competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • Collaborative and dynamic work environment.
  • Recognition and rewards for outstanding performance.

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